Out-of-date driver version, Out-of-date firmware version – Emulex Adapters User Manual

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Troubleshooting and Maintenance Manual

Page 12

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On the driver for Solaris, automap is on by default. Change it using the OneCommand
Manager or HBAnyware application.

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On the driver for Linux, lpfc_automap is on by default. Change it using the OneCommand
Manager or HBAnyware application.

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On the driver for HP-UX, automap is on by default and automatically assigns SCSI IDs by
world wide port name (WWPN). Three parameters (scan-down, fc-bind and automap)
control how the Emulex driver maps FC devices. Change parameters at the command line.
See the driver user manual for more information.

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The targets are not discovered. Use the OneCommand Manager or HBAnyware application to
determine discovered targets.

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For OneCommand Manager and the HBAnyware application:

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To find the number of targets, click on Discovered Elements in the discovery-
tree.

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To view information specific to an FC target, sort by host name and click on the
target whose information you want to view. The Target Information tab appears.

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For OneCommand Manager only: to view information specific to an iSCSI target, sort by
host name and click on the iSCSI target’s information that you want to view. The Target
Information tab appears.

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The switch is configured incorrectly. The adapter must be in the proper zone to see the target
device.

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The array is configured incorrectly. Check settings in the RAID system security settings.
Verify that the array knows the adapter world wide node name (WWNN).

Out-of-Date Driver Version

These symptoms indicate you may need to update your driver. For more information, see page 1.

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Target devices appear incorrectly in device manager.

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The Emulex driver operated correctly before cluster services were installed, but now that
the server has rebooted, the cluster will not start or there are connection time-outs.
Verify
with the software vendor that you have the latest versions of software and that you are running
Emulex drivers and firmware that are qualified for that software.

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Problem with third-party management software. Verify with the software vendor that you
have the latest versions of software and that you are running Emulex drivers and firmware
qualified for that software.

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An operating system error (blue screen) occurs.

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Tape operation problems.

Out-of-Date Firmware Version

Symptoms that indicate you may need to update your firmware. For more information, see page 2.

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The FC link fails to come up or stay up.

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Mailbox time-out errors in the OS event log or the UNIX message file.

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One or more LEDs have stopped flashing.

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The system stops responding.

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The system has lower than expected performance.

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