eMachines 13 User Manual
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Table of contents
Document Outline
- Contents
- eMachines Web site
- Help and Support
- BigFix
- Online help
- eMachines contact information
- Desktop PC Front
- Desktop PC Back
- Identifying your model
- Important
- Warning
- Caution
- Warning
- Important
- Important
- Help and Support
- Warning
- Important
- Tips & Tricks
- Important
- Help and Support
- Memory card types
- Inserting a memory card
- Identifying drive types
- Inserting a CD or DVD
- Playing a CD
- Playing a DVD
- Creating CDs or DVDs
- Maintaining Your Computer
- Caring for your computer
- Updating Windows
- Protecting your computer from viruses
- Cleaning your computer
- Cleaning the exterior
- Warning
- Caution
- Cleaning the mouse
- To clean your optical mouse:
- To clean your trackball mouse:
- 1 Turn the mouse upside down.
- 2 Rotate the retaining ring on the bottom of the mouse counter-clockwise, then remove the retaini...
- 3 Remove any dust, lint, or dirt from the mouse ball with a soft cloth.
- 4 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol.
- 5 Replace the mouse ball and lock the retaining ring into place.
- 1 Turn the mouse upside down.
- Cleaning CDs or DVDs
- Cleaning the mouse
- Restoring your system
- Preventing static electricity discharge
- Opening the case
- Closing the case
- Installing memory
- To install or replace DIMM memory:
- Important
- 4 If you are removing a DIMM from the memory module bank, gently pull the plastic tabs away from ...
- 5 Align the notches on the new DIMM with the notches on the memory module bank and press the modu...
- 6 Replace the side panel by following the instructions in “Replacing the side panel” on page48.
- 7 Return your computer to its upright position.
- 8 Reconnect the cables and the power cord.
- 9 Turn on your computer. Windows starts and the Windows desktop appears.
- 10 Click Start, Control Panel, then click Performance and Maintenance (if in Category view). Clic...
- Replacing the system battery
- Warning
- To replace the battery:
- 1 Restart your computer.
- 2 During the restart, press and hold the F1 key. The main menu of the BIOSSetuputility opens.
- 3 Write down all the values in the menus and submenus, then exit from the utility.
- 4 Shut down your computer.
- 5 Remove the side panel by following the instructions in “Removing the side panel” on page46.
- 6 For more stability, place your computer on its side. To avoid scratching the case, place it on ...
- 7 Locate the old battery on the system board and note its orientation. You will need to install t...
- 1 Restart your computer.
- To replace the battery:
- Important
- 8 Push the battery release tab. The battery pops out of the socket.
- 9 Make sure that the positive (+) side of the new battery is facing up, then press the battery in...
- 10 Replace the side panel by following the instructions in “Replacing the side panel” on page48.
- 11 Reconnect all external cables and the power cord.
- 12 Turn on your computer.
- 13 Open the BIOS Setup utility.
- 14 In the BIOS Setup utility, restore any settings that you wrote down in Step3.
- 15 Save all your settings and exit the BIOS Setup utility.
- Troubleshooting
- Safety guidelines
- Warning
- Never remove your computer case cover while your computer is turned on and while the modem cable ...
- Make sure that you are correctly grounded before accessing internal components. For more informat...
- Make sure that the ACpower adapter is connected to your computer and an ACoutlet and that the A...
- If you use a power strip or surge protector, make sure that it is turned on.
- If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connection...
- Make sure that your hard drive is not full.
- If an error message appears on the screen, write down the exact message. The message may help Cus...
- If you added or removed peripheral devices, review the installation procedures you performed and ...
- Shut down and restart your computer.
- Make sure that you have installed the required software. For more information, see the documentat...
- Make sure that the disc label is facing up, then try again.
- Try a different disc. Occasionally discs are flawed or become scratched and cannot be read by the...
- Your computer may be experiencing some temporary memory problems. Shut down and restart your comp...
- Some music CDs have copy protection software. You may not be able to play these CDs on your compu...
- Clean the disc. For more information, see “Cleaning CDs or DVDs” on page44.
- Make sure that the drive is configured correctly by following the instructions in the drive docum...
- Make sure that the disc label is facing up, then try again.
- Some music CDs have copy protection software. You may not be able to play these CDs on your compu...
- Make sure that the volume controls are turned up. For more information, see “Adjusting the volume...
- Make sure that the mute controls are turned off. For more information, see “Adjusting the volume”...
- Make sure that the speaker cables are connected correctly and securely.
- Shut down and restart your computer.
- Clean the disc. For more information, see “Cleaning CDs or DVDs” on page44.
- Make sure that you have a DVD drive. To identify your drive type, see “Identifying drive types” o...
- Make sure that the disc label is facing up, then try again.
- Try a different disc. Occasionally discs are flawed or become scratched and cannot be read by the...
- Shut down and restart your computer.
- Clean the disc. For more information, see “Cleaning CDs or DVDs” on page44.
- Reinstall the device driver.
- Make sure that the DVD program has been installed on your computer.
- DVDs and DVD drives contain regional codes that help control DVD title exports and help reduce il...
- Make sure that the power cord is connected to an ACpower source and your computer is turned on.
- Shut down and restart your computer.
- Make sure that the write-protection tab on the upper-right corner of the diskette is down (unprot...
- Delete unnecessary files on the diskette and try again.
- Make sure that the diskette you are using is IBM-compatible.
- Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette dr...
- Move the write-protection tab in the upper-right corner of the diskette down (unprotected).
- The diskette may be full. Delete unnecessary files on the diskette and try again.
- Make sure that the diskette you are using is IBM-compatible.
- Delete unnecessary files on the diskette.
- Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette dr...
- Eject the diskette from the diskette drive, then press Enter.
- Remove the diskette from the drive. If the light stays on, try restarting your computer.
- Delete unnecessary files from the hard drive using Disk Cleanup.
- Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin.
- If a diskette is in the diskette drive, eject it and restart your computer.
- Press Ctrl+Alt+Del to restart your computer.
- If you are using a dial-up modem, make sure that the modem cable is plugged into the modem jack a...
- Make sure that your account with your Internet service provider (ISP) is set up correctly. Contac...
- The condition of the telephone lines in your residence or at your local telephone service
- The condition of the Internet computers to which you connect and thenumber of users accessing th...
- The complexity of graphics and multimedia on Web pages
- Click the receive button in your e-mail program.
- Make sure that the keyboard cable is plugged in correctly. For more information, see the poster t...
- Remove all extension cables and switch boxes.
- Clean the keyboard by using an aerosol can of air with a narrow, straw-like extension to remove d...
- Try a keyboard that you know works to make sure that the keyboard port works.
- Make sure that nothing is resting on the keyboard.
- Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. ...
- Make sure that your computer is connected to the telephone line and the telephone line has a dial...
- Make sure that the modem cable is less than 6feet (1.8meters) long.
- Remove any line splitters or surge protectors from your telephone line, then check for a dial ton...
- If you have additional telephone services such as call waiting, call messaging, or voice mail, ma...
- Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. ...
- Make sure that you are not using a digital, rollover, or PBXline. These lines do not work with y...
- Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem tha...
- Try another telephone line (either a different telephone number in your house or a telephone line...
- The ISP may be having technical difficulties. Contact your ISP for technical support.
- See if the modem works with a different communications program. The problem may be with just one ...
- Make sure that the line connected to the modem is working and plugged into the appropriate port o...
- If the modem shares the telephone line with another device, make sure that the telephone line is ...
- Use the modem cable that came with your computer. Some telephone cables do not meet required cabl...
- Shut down and restart your computer.
- Make sure that the monitor is plugged in and turned on. If the monitor is turned on, the power LE...
- Adjust the brightness and contrast controls to the center position.
- Make sure that the monitor cable is connected to the video port on the back of your computer.
- Check the cable for bent or damaged pins.
- Reinstall the device driver.
- The monitor warms up for at least 30minutes before making a final judgment about color uniformity.
- Non-shielded speakers are not placed too close to the monitor.
- The monitor is not positioned too close to another monitor, electric fan, fluorescent light, meta...
- Adjust the brightness and contrast controls.
- Use the monitor degauss feature (see your monitor documentation) or turn off your computer and mo...
- Change the display settings.
- Make sure that the mouse cable is plugged in correctly.
- Shut down and restart your computer.
- Remove all extension cables and switch boxes.
- Make sure that your power cord is connected correctly to your computer.
- If your computer is plugged into a surge protector, make sure that the surge protector is connect...
- Make sure that the printer is online. Many printers have an online/offline button that you may ne...
- Check the cable between the printer and your computer. Make sure that it is connected to the corr...
- Make sure that the printer is online. Many printers have an online/offline button that you may ne...
- Check the cable for bent or broken pins.
- If the printer you want to print to is not the default printer, make sure that you have selected ...
- Make sure that the printer is not set to work offline.
- Wait until files have been printed before sending additional files to the printer.
- Make sure that the speakers are turned on.
- Make sure that the volume controls are turned up. For more information, see “Adjusting the volume...
- Make sure that mute controls are turned off. For more information, see “Adjusting the volume” on ...
- If you are using external speakers, see the speaker setup poster to check your speaker connections.
- Make sure that your computer is connected correctly to a grounded ACoutlet that is supplying pow...
- If a peripheral device, such as a keyboard or mouse, does not appear to work, make sure that all ...
- If you have recently installed hardware or software, make sure that you have installed it accordi...
- If you have “how to” questions about using a program, see:
- See the troubleshooting section of this chapter.
- Have your customer ID, serial number, and order number available, along with a detailed descripti...
- The printed or online documentation that came with your hardware or software. In many cases, addi...
- This user guide.
- Important safety information
- Regulatory compliance statements
- Notices
- Index