Where to get help – Epson Stylus CX4600 User Manual
Page 40
40
Solving Problems
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table.
To speak to a technical support representative, dial:
■
U.S.: (562) 276-4382, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply. Before you call, please have the following
information ready:
■
Product name (Epson Stylus CX4600)
■
Product serial number (located on the back)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from the Epson
Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 463-7766 for dealer referral.
Other Software Technical Support:
Service
Access
World Wide
Web
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day, seven
days a week. To use these services, you must have a touch tone
telephone and call (800) 922-8911. Your Epson SoundAdvice
SM
Express
Code is 70565. Use this code to quickly select the Epson Stylus CX4600 in
SoundAdvice.
Software
Telephone/Fax
Online and E-mail
EPSON Smart Panel
(510) 445-8616
Fax: (510) 445-8601
www.newsoftinc.com
ArcSoft
®
PhotoImpression
TM
(510) 440-9901
8:30
AM
—5:30
PM
, Pacific
Time, Monday—Friday
Fax: (510) 440-1270
www.arcsoft.com
CX4600.book Page 40 Friday, May 28, 2004 1:48 PM