BenQ GV10 100-Lumen WVGA DLP LED Portable Projector - Manual (Page 38)

38
Troubleshooting
If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more
support and local customer service.
Problem Cause Remedy
The projector does not turn on.
There is no power from the power cable.
Plug the power cable into the AC inlet on the rear of
the projector, and plug the power cable into to the
power outlet. If the power outlet has a switch, make
sure that it is switched on.
The battery is running out and in low
voltage.
Plug in power adapter to charge the projector until the
LED indicator turns off; then push the projector’s
power switch on or press the power button on the
remote control to turn it on.
The projector cannot play files in USB flash
drives via USB-A ports.
The USB flash drive is not connected to the
projector properly. Make sure your USB flash drive is fully inserted into
the USB-A port on the projector.
The projector does not support the file
formats.
See Supported file formats on page 45 for more
information about file formats supported by the
projector.
Screen brightness is changed.
The adapter is removed. The light brightness is decreased in Eco Mode to
support longer projection. If a brighter screen is
preferred, connect the power adapter to the projector
or change the
Eco Mode to Off .
The adapter is not removed but the Eco
Mode is switched on.