Guarantee conditions, Standard guarantee conditions, Exclusions – Electrolux U32091 S 70170 User Manual

Page 23: European guarantee

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23

GUARANTEE CONDITIONS

Standard guarantee conditions

We, AEG, undertake that if within 12 months of the date of the purchase this AEG

appliance or any part thereof is proved to be defective by reason only of faulty

workmanship or materials, we will, at our discretion repair or replace the same FREE

OF CHARGE for labour, materials or carriage on condition that:

The appliance has been correctly installed and used only on the electricity or gas

supply stated on the rating plate.

The appliance has been used for normal domestic purposes only, and in accordance

with the manufacturer's operating and maintenance instructions.

The appliance has not been serviced, maintained, repaired, taken apart or

tampered with by any person not authorised by us.

All service work under this guarantee must be undertaken by a Service Force

Centre. Any appliance or defective part replaced shall become the Company's

property.

This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be

available outside these hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:

Damage or calls resulting from transportation, improper use or neglect, the

replacement of any light bulbs or removable parts of glass or plastic.

Costs incurred for calls to put right an appliance which is improperly installed or

calls to appliances outside the United Kingdom.

Appliances found to be in use within a commercial environment, plus those which

are subject to rental agreements.

Products of AEG manufacture which are not marketed by AEG.

European Guarantee

If you should move to another country within Europe then your guarantee moves with

you to your new home subject to the following qualifications:

The guarantee starts from the date you first purchased your product.

The guarantee is for the same period and to the same extent for labour and parts

as exists in the new country of use for this brand or range of products.

This guarantee relates to you and cannot be transferred to another user.

Your new home is within the European Community (EC) or European Free Trade

Area.

The product is installed and used in accordance with our instructions and is only

used domestically, i.e. a normal household.

The product is installed taking into account regulations in your new country.

Before you move please contact your nearest Customer Care centre, listed below, to

give them details of your new home. They will then ensure that the local Service

Organisation is aware of your move and able to look after you and your appliances.
France

Senlis

+33 (0)3 44 62 29 29

Germany

Nürnberg

+49 (0)800 234 7378

Italy

Pordenone

+39 (0)800 117511

Sweden

Stockholm

+46 (0)8 672 53 60

UK

Luton

+44 (0) 8705 350 350

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