Kodak REELS Film Digitizer for 8mm and Super 8 Film - Manual (Page 18)

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Service options, parts availability, and response times may vary and may change at any time.
In accordance with applicable law, the Company may require that you furnish additional
documents and/or comply with registration requirements before receiving warranty service.
Please contact our customer service for details on obtaining warranty service:
USA: [email protected], 844-516-1539
International: [email protected], +1-844-516-1540
Shipping expenses to the Company’s Return Facility are not covered by this warranty, and must
be paid by the consumer. The consumer likewise bears all risk of loss or further damage to the
Product until delivery to said facility.
EXCLUSIONS AND LIMITATIONS The Company warrants the Product against defects in
materials and workmanship under normal use for a period of ONE (1) YEAR from the date of
retail purchase by the original end-user purchaser (“Warranty Period”). If a hardware defect
arises and a valid claim is received within the Warranty Period, the Company, at its sole option
and to the extent permitted by law, will either (1) repair the Product defect at no charge, using
new or refurbished replacement parts, (2) exchange the Product with a Product that is new or
which has been manufactured from new or serviceable used parts and is at least functionally
equivalent to the original device, or (3) refund the purchase price of the Product.
A replacement Product or part thereof shall enjoy the warranty of the original Product for
the remainder of the Warranty Period, or ninety (90) days from the date of replacement or
repair, whichever provides you longer protection. When a Product or part is exchanged, any
replacement item becomes your property, while the replaced item becomes the Company’s
property. Refunds can only be given if the original Product is returned.
This Warranty does not apply to:
(a) Any non-KODAK REELZ Film Digitizer product, hardware or software, even if packaged or
sold with the Product;
(b) Damage caused by use with non-KODAK REELZ Film Digitizer products;
(c) Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes;
(d) Damage caused by operating the Product outside the permitted or intended uses described
by the Company;
(e) Damage caused by third party services;
(f) A Product or part that has been modified to alter functionality or capability without the
written permission of the Company;
(g) Consumable parts, such as batteries, fuses and bulbs;
(h) Cosmetic damage; or
(i) If any KODAK REELZ Film Digitizer serial number has been removed or defaced.
This Warranty is valid only in the country where the consumer purchased the Product, and only
applies to Products purchased and serviced in that country.
The Company does not warrant that the operation of the Product will be uninterrupted or
error-free. The Company is not responsible for damage arising from your failure to follow
instructions relating to its use.
NOTWITHSTANDING ANYTHING TO THE CONTRARY AND TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, THE COMPANY PROVIDES THE PRODUCT “AS-IS” AND
“AS-AVAILABLE” FOR YOUR CONVENIENCE AND THE COMPANY AND ITS LICENSORS AND
SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESSED,