Electrolux EEKG5048 - Manual (Page 37)

electrolux guarantee / customer care 37
Exclusions
•
Damage or calls resulting from
transportation, improper use or
neglect, the replacement of any
light bulbs or removable parts of
glass or plastic.
•
Costs incurred for calls to put right
an appliance which is improperly
installed or calls to appliances
outside the United Kingdom.
•
Appliances found to be in use
within a commercial environment,
plus those which are subject to
rental agreements.
•
Products of Electrolux
manufacturer that are not
marketed by Electrolux
Service and Spare Parts
In the event of your appliance requiring
service, or if you wish to purchase
spare parts, please contact your local
Service Force Centre by telephoning
0870 5 929 929
Your telephone call will be
automatically routed to the Service
Force Centre covering your postcode
area.
For the address of your local Service
Force Centre and further information
about Service Force, please visit the
website at
www.serviceforce.co.uk
Before calling out an engineer, please
ensure you have read the details under
the heading "Something not working"
When you contact the Service Force
Centre you will need to give the
following details:
1.Your name, address and postcode.
2.Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the
appliance (found on the rating plate).
5.The purchase date.
Please note a valid purchase receipt or
guarantee documentation is required
for in guarantee service calls.
Customer Care
For general enquiries concerning your
Electrolux appliance, or for further
information on Electrolux products
please contact our Customer Care
Department by letter or telephone at
the address below or visit our website
at www.electrolux.co.uk
Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 950 950 (*)
(*) Calls may be recorded for
training purposes