Epson Endeavor WG User Manual

Page 154

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1. If your printer does not work at all, check that the printer

has power and is properly connected to the computer.

(Also, make sure your printer has paper in it.) See

Chapter 1 of the Setup

Guide

or your printer manual for

instructions.

2. Check the printer manual for the printer’s correct DIP switch

or control panel settings. These settings help a printer

communicate properly with the computer.

3. If you are using more than one parallel port or more than

one serial port, the computer must know which port is

the primary port and which is the secondary port. See

Chapter 2 of the Setup

Guide

for instructions on how to set

the parallel and serial ports using the SETUP program.

4. If your printer is properly set up but is still not functioning,

test it from the MS-DOS level. When the screen displays the

MS-DOS command prompt (such as C> or

hold down

and press

This should print the contents of

the screen on your printer.

If it does not, you may need to change the internal setting

of the computer’s parallel port for a parallel printer (or

serial port for a serial printer). To do this, use the MS-DOS

MODE or SETMODE command. See your printer manual

and MS-DOS documentation for more details.

5. Many application programs (such as word processors)

must be set up properly before they can use a printer.

Check your program manual to see what customizing may

be required.

6. If you are using an application program that requires a

printer driver, make sure the correct driver is installed. See

your application program manual for instructions. Also see

your printer manual for additional instructions on using

your printer with application programs.

Troubleshooting

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