Epson P-6000 - Manual (Page 94)

Sound breaks off when the video or audio is played
Cause What to do
The bit rate of the file is too high. Check the bit rate. For details about video files, see "Photo/Video file formats
supported by the viewer" on page 43. For details about audio files, see
"Audio file formats supported by the viewer" on page 76. You can convert
and transfer video and audio files with the Epson Link2 software.
No sound comes out when a video is played
Cause What to do
The Audio Codec of the data is not supported. Check the audio codec and the volume. For details about audio codec, see
"Photo/Video file formats supported by the viewer" on page 43. You can
convert and transfer video files with the Epson Link2 software.
Operation problems
Cannot use the keys on the viewer
Cause What to do
The keys are deactivated because the power
switch is set to Hold. Check if the power switch is not set to Hold. If so, slide the power switch
back to the middle.
Cannot access the existing folders
Cause What to do
The set language does not support the folders’
language. Renaming the folder correctly enables you to access it. Alternatively, change
the language setting. For details, see "Changing the Viewer Settings" on
page 83.
R41A0K180 User’s Guide
Troubleshooting 94