Homelite HG3510 - Manual (Page 13)

1
SERVICE INFORMATION
CONTACT HOMELITE
CONSUMER PRODUCTS
CUSTOMER SERVICE AT
1-800-242-4672
or at
www.homelite.com
to obtain warranty service
information or to order
replacement parts or
accessories.
HOw TO ORDER REPLACEMENT PARTS
Even quality built equipment such as the electric generator
you have purchased, might need occasional replacement parts
to maintain it in good condition over the years. To order replace-
ment parts, please give the following information:

Model No. and Serial No. and all specifications shown on the
Model No./Serial No. plate.
 Part number or numbers as shown in the Parts List section of
the Insert for your generator model.
 A brief description of the trouble with the generator.
NOTE: If replacement parts are required for the engine,
contact one of the engine manufacturer’s service centers.
Homelite Consumer Products, Inc.
1428 Pearman Dairy Road
Anderson, SC 29625
1-800-242-4672
www.homelite.com
Limited Manufacturer’s warranty from Subaru Robin
(Effective with engines purchased from Robin America, Wood Dale, IL,
after April 1, 2008)
Robin America, Inc., a division of Fuji Heavy Industries, Ltd. (herein
“Subaru Robin”), warrants that each new engine sold by it will be free,
under normal use and service, from defects in material and workman-
ship for a period listed below from the date of sale to the original retail
purchaser. Subaru Robin’s obligation under this Limited Warranty shall
be limited to the repair and replacement, at Subaru Robin’s option, of
any part or parts which upon examination is/are found, in Subaru Rob-
in’s judgment, to have been defective in material or workmanship. It shall
be a condition of Subaru Robin’s obligation under this Limited Warranty
that Subaru Robin, directly or through one of its Distributors or Service
Centers authorized to service the particular engine involved, receive
prompt notice of any warranty claim and that the engine or the part
or parts claimed to be defective be promptly delivered, transportation
prepaid, to such Distributor or Service Center for inspection and repair.
LIMITED 3-yEAR ENGINE wARRANTy
All repairs qualifying under this Limited Warranty must be performed by
Subaru Robin or one of its authorized Distributors or Service Centers.
wARRANTy PERIODS:
Subaru Robin Four-Cycle, Air-cooled, Gasoline Engines - Limited 3
yEAR warranty (EX / EH Series 4.3hp or greater)
The repair or replacement of any part or parts under this Limited War-
ranty shall not extend the term of the engine warranty beyond the origi-
nal term as set forth above.
LIMITATIONS AND EXCLUSIONS: This Limited Warranty shall not apply
to:

Bent or broken crankshaft or resultant damage caused by vibration
related to a bent or broken crankshaft. Also, damage caused by
loose engine mounting bolts or improper or imbalanced accessories
or blades mounted to the crankshaft.
 Repairs required because of prolonged storage including damage
caused by old or contaminated fuel in the fuel tank, fuel lines or car-
buretor, sticky valves or corrosion and rust of engine parts.
 Repair required due to overheating. (Most often caused by over-
loaded or clogged or damaged or missing flywheel, fan, inlet air pas-
sages, cooling fins or air shrouds).
 Dirt or grit related wear caused by improper air cleaner maintenance
(most often resulting in worn piston, piston rings, cylinders, valves,
valve guides, carburetor or other internal components).
 Broken or scored parts caused by low lubricant level, dirty or
improper grade of lubricant.
 Engine tune-ups and normal maintenance service including, but not
limited to, valve adjustment, normal replacement of service items,
fuel and lubricant, etc.
 Any engine which has been subject to negligence, misuse, accident,
mis-application or over-speeding.
 Any engine that has been installed, repaired, or altered by anyone in
a manner which in Subaru Robin’s sole judgment adversely affects
its performance or reliability.
 Any engine which has been fitted with or repaired with parts or com-
ponents not manufactured or approved by Subaru Robin which in
Subaru Robin’s sole judgment adversely affects its performance or
reliability.
 Instances when normal use has exhausted the life of a component or
an engine.
The customer is responsible for all transportation charges in connection
with any warranty work.
Subaru Robin reserves the right to modify, alter or improve any engines
or parts without incurring any obligation to modify or replace, any
engine or parts previously sold without such modification, alternation
or improvement.
No person is authorized to give any other warranty or to assume any
additional obligation on Subaru Robin’s behalf unless made in writing
and signed by an officer of Subaru Robin.
Some states do not allow limitations on how long an implied warranty
lasts or the exclusion or limitation of incidental or consequential dam-
ages, so the above limitation(s) or exclusion(s) may not apply to you.
This warranty gives you specific legal rights and you may also have other
legal rights which vary from state to state.
THIS WARRANTY, AND SUBARU ROBIN’S OBLIGATION HERE UNDER,
ARE IN LIEU OF ANY OTHER WARRANTIES OR OBLIGATIONS OF
ANY KIND, EXPRESSED OR IMPLIED, INCLUDING ANY WARRAN-
TIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PUR-
POSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HERE-OF. SUBARU ROBIN SHALL IN NO
EVENT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAM-
AGES.