HP HB4 - Manual (Page 43)

getting help 37
help and support center
Information about your PC is in the onscreen Help and Support Center (select
models only). Here you can find links to driver updates, access to technical
support options, and information about commonly asked questions.
To open the Help and Support Center:
1 Press the Help button (select models only) on your keyboard.
Or
Click Start on the taskbar and choose Help and Support.
2 Choose HP Pavilion PC Help.
instant support
When you need assistance to solve a PC-related problem, use Instant Support
(select models only). With Instant Support you can run tests or submit a problem
for help over the Internet. When you submit a problem, you communicate over the
Internet with a Support analyst who works with you on solving the problem.
To start Instant Support:
1 Click Start on the taskbar.
2 Click Help and Support.
3 Click HP Instant Support.
4 Click Request Help.
5 Follow the onscreen instructions to run a test or submit a problem. (Your PC must
be connected to the Internet to submit a problem.)
getting help