Quickspecs, Hp storageworks dat drives – HP 40 SCSI User Manual

Page 17

Advertising
background image


For DAT 24 USB only

For DAT 24 USB only

For DAT 24 USB only

For DAT 24 USB only

Product Number

Product Number

Product Number

Product Number

Product Description

Product Description

Product Description

Product Description

DAT24 USB

DAT24 USB

DAT24 USB

DAT24 USB

Band

Band

Band

Band

DAT24 USB

DAT24 USB

DAT24 USB

DAT24 USB

HA113A1

Tape Installation Hardware Installation
Only

N/A

596

HA101A3

Hardware, "3-year", "next-day", "13x5",
"on-site"

80B

N/A

HA103A3

Hardware, "3-year", "4-hour", "13x5",
"on-site"

80B

N/A

HA104A3

Hardware, "3-year", "4-hour", "24x7",
"on-site"

80B

N/A

HA105A3

Hardware, "3-year", "6hr Call-to-
Repair", "24x7", "on-site"

*

80B

N/A

HA106A3

SW, "3-year", "Phone-in", "9x5"

N/A

N/A

HA107A3

SW, "3-year", "Phone-in", "24x7"

N/A

N/A

HA109A3

Hardware Only, Support Plus, "3-year",
"13x5"

80B

N/A

HA110A3

Hardware Only, Support Plus 24, "3-
year", "24x7"

80B

N/A

HA111A3

Hardware Only, Proactive 24, "3-year",
"24x7"

*

80B

N/A

HA112A3

Hardware Only, Critical Service, "3-
year", "24x7"

*

80B

N/A

NOTE:

NOTE:

NOTE:

NOTE:
*Both Proactive 24 & Critical Service only relate to 'reactive elements', 'proactive elements' are available
on time & materials basis. (SW is supported separately per package).

The Care Pack information quoted above relates to 3 year offerings only, 1yr / 4yr & 5yr packs are
available for each offering (replace A3 with A1, A4 or A5).

eSupport

eSupport

eSupport

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.

Support Portal

Support Portal

Support Portal

Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.

Features include:

Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information

Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit

http://www.hp.com/support

.

QuickSpecs

HP StorageWorks DAT Drives

HP StorageWorks DAT Drives

HP StorageWorks DAT Drives

HP StorageWorks DAT Drives

Service and Support, HP Care Pack, and Warranty Information

DA - 11883 Worldwide — Version 15 — March 20, 2006

Page 17

Advertising