HP 6 User Manual

Page 64

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3 Troubleshooting Your PC

If Your PC Has a Hardware Problem

52

English

If Your Printer Does Not Work

•

Make sure that the printer is configured correctly for the PC and for
the application.
c Ensure the PC’s port has been correctly configured using Setup.
d Make sure the printer is correctly set up in your operating

system’s configuration.

e Ensure the application program’s “print” menu has been correctly

set up. (Refer to the manual supplied with the application
software.)

•

Check that the PC’s port is working properly by running another
peripheral connected to the port.

•

Refer to the printer’s manual for further help.

If the Flexible Disk Drive Does Not Work

•

Ensure you are using a formatted diskette and it is inserted
correctly.

•

Check you are using a diskette that is the right density.

•

Check that your flexible disk drive is correctly configured in the
Setup

Configuration

menu.

•

Check the option on the Setup

Configuration

menu which

enables or disables the on-board flexible disk controller.

•

Clean the flexible disk drive using a diskette cleaning kit.

•

Check that the flexible disk drive has been enabled in Setup.

•

Flexible disk drive (refer to “Hardware Protection Submenu
(Security group)” in the HP Setup program—see "HP Setup
Program", on page 66)

•

Boot on flexible disk drive (refer to "Start-up Center Submenu
(Security group)" in the HP Setup program—see "HP Setup
Program", on page 66)

•

Write on flexible disk drives (refer to "Start-up Center Submenu
(Security group)" in the HP Setup program—see "HP Setup
Program", on page 66)

•

Check that the disk power and data cables are correctly connected.

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