Troubleshooting – HANNspree K215-10A1 User Manual

Page 56

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55

Situation

Solution

No picture and sound.

•

Connect the power cord properly.

•

Press the POWER button on the control
panel or remote control.

•

Press the SOURCE button to cycle through
connected video sources.

•

Press the CH UP button or CH DOWN button
to switch to other TV stations.

•

Check the TV/CATV OSD settings. See
“TV/CATV” on page 43.

•

Make sure all cables are connected properly.

No picture, or poor picture, sound is
OK.

•

Check the antenna and cable connections.

•

Adjust the brightness in the OSD menus. See
“Brightness” on page 31.

Picture is not in color.

•

Adjust the saturation in the OSD menus. See
“Saturation” on page 35.

Picture is OK, no sound.

•

Press the VOL UP button on the control panel
or remote control.

•

Make sure the MTS option is set to Main or
Dual. See “MTS” on page 44.

One of the speakers has no sound.

•

Adjust the balance in the OSD menus. See
“Balance” on page 41.

Can’t receive some TV channels using
cable TV.

•

Try the Auto Program function in the OSD “TV
Setting” menu. See “Auto Program” on
page 45.

Want to reset TV settings.

•

Use the Reset function in the OSD menu.

Cannot operate menus.

•

If OSD items are colored light blue, the sys-
tem is in a state such that those settings are
not available. For example, video setting is
available in TV mode.

No image but have sound.

•

Make sure the video signal cable is con-
nected properly.

13

Troubleshooting

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