Print quality is poor, The photo printout appears cropped – HP PhotoSmart A620 Series User Manual

Page 69

Advertising
background image

Solution:

Make sure you have selected the correct orientation on the Features tab of the
Printer Properties dialog box.

Make sure you have selected the correct paper size. For more information, see

“Change the paper size” on page 45

.

Print quality is poor

Cause:

You may have magnified the photo too much.

The print cartridge may be running out of ink.

You may not be using the best paper type for the output.

You may be printing on the wrong side of the paper.

You may have selected a low-resolution setting on the digital camera.

You may need to clean the print cartridge.

Solution:

Reduce the magnification.

Print a test page. For more information, see

“Print a test page” on page 57

.

Replace the print cartridge if necessary. For more information, see

“Insert or

replace the print cartridge” on page 55

.

Check the ink levels of the print cartridge from the Estimated Ink Level tab of the
Toolbox. For more information, see

“Toolbox” on page 53

Make sure you are using a paper type intended for the printer. Use HP-designed
photo paper for best results when printing photos.

Choose paper that is specifically designed for the output rather than plain paper.
Use HP Advanced Photo Paper for best results when printing photos.

Make sure the paper is loaded with the side to be printed facing up.

Reduce the size of the image and try printing again. For better results in the future,
set the digital camera to a higher photo resolution.

From the Device Services tab of the Toolbox, click Clean the Print Cartridge.

The photo printout appears cropped

Cause: You may have used the software application’s Page Setup dialog box to
select the paper size or type.
Solution: Select paper size and type from the Features tab of the Printer Properties
dialog box.

Chapter 7

68

Troubleshooting

Advertising
This manual is related to the following products: