HP TC2120 User Manual
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Chapter 6
Troubleshooting
2. Power down the server and disconnect the power cord from the AC power source.
3. Remove the server’s left side cover.
4. Simplify the hp server configuration to the minimum required:
The minimum configuration would include a monitor, one flexible disk drive, one CD-ROM drive, one hard
disk drive, keyboard, mouse, and embedded NIC.
5. Boot the server.
o If the server does not operate properly, consult the troubleshooting steps in
in this chapter.
o If you get an error message or beep code, refer to
o If there is no error messages or beep code, refer to
“Server Passes POST, but Does Not Function”
earlier
in this chapter.
6. Re-install the third-party options, one at a time, checking the server after each installation (repeat steps 2
through 5).
This allows you to locate the defective option and replace it if necessary. After adding all options, if the
problem persists, call your HP Customer Service provider.
WARNING
Before removing the left side cover, always unplug telephone
cables and disconnect the power cord. Unplug telephone
cables to avoid exposure to shock hazard from telephone
ringing voltages. Disconnect the power cord to avoid
exposure to high energy levels that may cause burns when
parts are short-circuited by metal objects such as tools or
jewelry.