Wrong colors or erratic video on screen, Line at bottom of the screen – HP z558 User Manual

Page 33

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HP Digital Entertainment Center TV/Display Setup Guide

29

Reload the graphics driver

To reload the graphics driver to correct a blank or distorted screen in component video:

1 Connect another video out. See page 27.
2 Click Control Panel, Add or Remove Programs.
3 Select NVIDIA Drivers, Remove. Click Yes and Yes to erase saved nView profiles.
4 Click Yes to restart the HP Digital Entertainment Center.
5 After the system restarts, click OK at the Media Center video card error message.
6 Close Media Center.
7 Click Control Panel, All programs, PC Help and Tools, HP Application Recovery. The Application

and Driver Recovery window appears.

8 Select Driver Installation to reinstall the drivers shipped with the HP Digital Entertainment Center and click

Next.

9 Select NVIDIA Graphics Driver and click Install. The driver installs. Click Cancel.

10 Reconnect to component video. See page 28.

Wrong colors or erratic video on screen

Problem: During the Media Center optional setup, if your display uses a component video connection, the
wizard may change the display color depth and show wrong colors or erratic video. This may occur if you select
a resolution that is not supported by your TV/Display. The component video cables might not be plugged in
correctly.

Solution: If the colors look wrong, or the video seems erratic, do the following:

1 See “Check component video” on page 23.
2 See “Correcting an extended blank screen with component video out” on page 25.

Line at bottom of the screen

Problem: The TV/Display shows a line below the image during DVD
playback.

Solution: While playing the DVD, click More Info, Zoom. Select the zoom that best fits your screen.

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