Bluetooth printing problems – HP 7800 User Manual

Page 40

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Printed photos are not fitting to the paper as desired.

Solution

You may have loaded the photo paper incorrectly. Load the photo paper with
the side to be printed facing down.

The photo paper may not have fed into the printer correctly. Try the following:

If you have a paper jam, see

To clear a paper jam

.

Load one sheet of photo paper at a time.

You may have selected the wrong layout. For information, see

Selecting a

photo layout

.

See the HP Photosmart online printer help for information on how to optimize
photo quality.

Bluetooth printing problems

Before contacting HP Customer Care, read this section, or go to the online support
services at

www.hp.com/support

. Be sure to also read the documentation that came

with your HP Bluetooth wireless printer adapter and your Bluetooth device.

My Bluetooth device cannot find the printer.

Solution

Make sure the Bluetooth device is plugged into the camera port on the front
of the printer. The light on the adapter flashes when the adapter is ready to
receive data.

You may be too far from the printer. Move the Bluetooth device closer to the
printer. The maximum recommended distance between the Bluetooth device
and the printer is 10 meters (30 feet).

Make sure that your Bluetooth device is compatible with the printer. For more
information, see

Specifications

.

No page came out of the printer.

Solution

The printer may not recognize the type of file sent by the device with

Bluetooth wireless technology. For a list of the file formats that the printer
supports, see

Printer specifications

.

Print quality is poor.

Solution

The photo you printed may be low resolution. For better results, set

the digital camera to a higher resolution. Photos taken with VGA-resolution
cameras, such as those found in wireless phones, may not have high enough
resolution to produce a high-quality print.

HP Photosmart 7800 series User's Guide

37

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