Before you call for service – Hotpoint VVSR1030 User Manual

Page 12

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12

Operating Instructions

Safety Instructions

Consumer Support

Tr

oubleshooting T

ips

PERFORMANCE (cont.)

Possible Causes

What To Do

Pilling

Result of normal wear on

• While this is not caused by the washer, you can slow the

poly-cotton blends and

pilling process by washing garments inside out.

fuzzy fabrics

Snags, holes, tears, rips

Pins, snaps, hooks, sharp

• Fasten snaps, hooks, buttons and zippers.

or excessive wear

buttons, belt buckles,

• Remove loose items like pins, objects in pockets

zippers and sharp objects

and sharp buttons.

left in pockets

• Turn knits (which snag easily) inside out.

Undiluted chlorine bleach

• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes

to come in contact with undiluted bleach.

Chemicals like hair bleach or

• Rinse items that may have chemicals on them before

dye, permanent wave solution

washing.

Wrinkling

Improper sorting

• Avoid mixing heavy items (like work clothes) with

light items (like blouses).

• Try a fabric softener.

Overloading or incorrect

• Load your washer so clothes have enough room to

water level

move freely with water covering all of the clothes.

Incorrect wash and

• Match Cycle selection to the type of fabric you are

dry cycles

washing (especially for easy care loads).

Repeated washing in

• Wash in warm or cold water.

water that is too hot

NOISE

Possible Causes

What To Do

Washer is noisy

Washer is uneven

• To level the front of the washer, adjust the front leveling

legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4

″ (11 cm) and set down.

Washer load is unbalanced

• Push the Cycle knob in to stop the washer, open the lid

and redistribute the load evenly. Close the lid and restart.

Shipping rod is still assembled

• To remove shipping rod from washer, pull yellow tag and

in unit

attached rod from the bottom right hand side of washer.

Washer is sitting too close

• Pull washer away from the wall; about 4

″ (11 cm)

to wall (causes knocking

is needed.

during cycle)

OTHER

Possible Causes

What To Do

Labels on the exterior

Occasionally the adhesive

• Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does

the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly

release the adhesive easily, without damaging the surface
of the washer.

Before you call for service…

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