Support process – HP Photosmart D5463 User Manual
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•
Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges.
•
Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause
temporary printing problems.
Support process
If you have a problem, follow these steps:
1.
Check the documentation that came with the product.
2.
Visit the HP online support Web site at
P online support is available to
all HP customers. It is the fastest source for up-to-date device information and expert assistance
and includes the following features:
•
Fast access to qualified online support specialists
•
Software and driver updates for the product
•
Valuable product and troubleshooting information for common problems
•
Proactive device updates, support alerts, and HP newsgrams that are available when you
register the product
3.
Call HP support. Support options and availability vary by device, country/region, and language.
For support contact information, see the inside back cover of this guide.
Chapter 2
20
Troubleshooting and support
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