My bluetooth device cannot find the printer, Print quality is poor, The photo printed with borders – HP Photosmart A530 Series User Manual

Page 50

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My Bluetooth device cannot find the printer.

Try the following solutions to resolve the issue. If the first solution does not solve the
problem, continue trying the remaining solutions until the issue is resolved.

Solution 1: Wait until Bluetooth printer is ready to receive data

Solution 2: Move Bluetooth device closer to the printer

Solution 1: Wait until Bluetooth printer is ready to receive data

Solution: If you are using the optional HP Bluetooth wireless printer adapter, make
sure the adapter is plugged into the camera port on the front of the printer. The light
on the adapter flashes when the adapter is ready to receive data.
Cause: The HP Bluetooth wireless printer adapter or the printer itself may not be
ready to receive data.
If this did not solve the issue, try the next solution.

Solution 2: Move Bluetooth device closer to the printer

Solution: Move the device with Bluetooth wireless technology closer to the printer.
The maximum recommended distance between the device with Bluetooth wireless
technology and the printer is 10 meters (30 feet).
Cause: You may be too far from the printer.

Print quality is poor.

Try the following solution for this problem.

Solution: For better results, set the digital camera to a higher resolution. Photos
taken with VGA-resolution cameras, such as those found in wireless phones, may
not have high enough resolution to produce a high-quality print.
Cause: The photo you printed may be low resolution.

The photo printed with borders.

Try the following solution for this problem.

Solution: Contact the vendor of the device with Bluetooth wireless technology, or
go to their support Web site to obtain the latest updates for the printing program.
Cause: The printing program installed on your device with Bluetooth wireless
technology may not support borderless printing.

Chapter 7

48

Troubleshooting

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