Error messages – HP 1115 User Manual

Page 43

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hp photosmart 1215/1115 color printer

39

error messages

LCD Message

Problem

Solution

Some photos are

corrupted.

Some files are

corrupted.

The printer detects that

one or more files specified

in the job are corrupted

and cannot be accessed.

• Press OK/Yes. The printer may not print

the file or it may not print the file correctly.

OR
• Press Cancel/No to cancel the print job.

OR
• If you are printing from a memory card,

try saving the file from the memory card to

your computer, and then print the file from

your computer software. See the

Onscreen User’s Guide for information

about saving photos from your memory

card.

OR
• If a photo is missing, check that you have

not accidently deleted the photo from the

memory card.

Photo is too large.

File is too large.

The file received from the

camera via infrared is too

large to be processed.

Some photos are

missing.

One or more photos

specified for the job are

missing from the card.

Photo type is not

supported.

File type is not

supported.

The file specified for the

job is not of a supported

file type.

Some photos are not

on the card. Job was

cancelled. Press OK.

Some photos are not

on the card. Check

the DPOF file. Press

OK.

At the beginning of the

print job or during the

print job, the printer

checks the photo selection

and detects that some of

the specified photos are

missing or have been

deleted.

Make sure that you have not accidently

deleted any photos from the memory card.

Print a new index page to see the index

numbers associated with each photo. See

“printing an index page” on page 27 for

more information.

Cannot print photos.

Cannot print files.

Some files specified for the

print job have errors or

are corrupted. If there are

more than 10 errors the

printer will cancel the print

job.

Select another file and restart the print job.

File directory structure

is corrupted.

The inserted memory card

is corrupted and cannot

be accessed.

• Use another memory card.

OR
• Reformat the memory card using your

digital camera.

OR
• Copy the files to your computer using your

digital camera.

Card access error.

The printer cannot access

the files on the memory

card.

Card may be

damaged.

The printer cannot access

the memory card.

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