2 working with company e-mails, Automatic synchronization through direct push, Scheduled synchronization – HTC Ozone CEDA100 User Manual

Page 58: Instant download through fetch mail

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58  Working With Company E-mails and Meeting Appointments

7.2 Working with Company E-mails

Your phone gives you instant access to your company e-mail messages and lets you manage your messages 

easier. Messaging features such as Direct Push, Fetch Mail, and Filtering messages are just some of the tools you 

can use to manage your e-mail messages.

Note  Some messaging features depend on the Microsoft Exchange Server version used. Check with your network 

administrator for the availability of Exchange Server features.

Automatic synchronization through Direct Push

Direct Push technology (push e-mail feature) enables you to receive new e-mail messages on your phone as soon 

as they arrive in your Inbox on the Exchange Server. With this feature, items such as contacts, calendar and tasks 

are also immediately updated onto your phone when these items have been changed or new entries have been 

added on the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your 

phone. You need to perform a full synchronization between your phone and the Exchange Server first before 

Direct Push can be enabled.

Requirement  The Direct Push feature works for your phone only if your company is using Microsoft Exchange Server

2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version.

To enable Direct Push via Comm Manager

Click Start > Comm Manager.
On the Comm Manager screen, click the Microsoft Direct Push option.

 indicates that you will receive e-mail messages as they arrive.
 indicates that you need to manually retrieve your e-mail messages.

Scheduled synchronization

If you do not want to use Direct Push, you can set a regular schedule for synchronizing Outlook e-mail and 

information. 

In ActiveSync on your phone, click Menu > Schedule.
Select a shorter time interval in the Peak times box for you to be able to receive e-mail messages more 

frequently.
Select a longer interval in the Off-peak times box.

Tip

Click Menu > Peak Times to set the peak and off-peak times.

Instant download through Fetch Mail

Fetch Mail downloads an entire e-mail immediately without the need for you to perform a full Send/Receive 

action. 

Requirement  Fetch Mail works for your phone only if your company is using Microsoft Exchange Server 2007 or higher.

Click Start > Messaging > Outlook E-mail.
Click an e-mail message to open it.
By default, only the first few kilobytes of the message is shown. To download the whole e-mail, scroll to 

the bottom of the message then click Get the rest of this message.
A downloading status message appears. Wait for the remainder of the message body to be downloaded.

Notes  For information about changing e-mail sync options such as setting the download size for e-mail, see 

“Customizing e-mail settings” in Chapter 6.

  When you receive an e-mail that contains a link to a document such as a PDF or Microsoft Office document 

located on SharePoint or an internal file server, you can click the link to view the document on your phone. You 

can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange 

Server 007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or 

internal file servers.

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