Appendix – Humax IHDR-5200C User Manual

Page 67

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66

Appendix

10. Cannot watch scrambled channels.

•

Check that you have the appropriate Smartcard. Reinsert the Smartcard and make sure it initialises correctly.

•

Check in the menu that the product is detecting the Smartcard.

•

Check in the menu that you have a valid and working subscription to the channels you wish to view.

•

Ensure that the Smartcard is not damaged.

11. Cannot watch pay channels.

•

Check in the menu that you have a valid and working subscription to the channels you wish to view.

•

Contact your network operator for more information.

12. The product makes a humming noise.

•

The noise is from the fan; the hard disk is operating normally. This kind of noise is inevitable but seldom
noticeable.

13. Cannot record progammes. (PVR only)

•

The hard disk is full. Delete unnecessary programmes and make space for new recording.

•

Check if recording is conflicted with another channel. Stop the current recording or wait until the recording is
finished.

•

Check that the product is switched on when recording starts.

14. Cannot operate TSR (Time Shifted Recording). (PVR only)

•

TSR may not be available during recording. Wait until recording is finished.

•

Delete unnecessary programmes and make space for new recording.

15. Cannot playback. (PVR only)

•

To playback the recorded file of a scrambled channel, use the Smartcard. In case it has been a long time since
you last recorded, this may not work. Contact the product distributor.

•

The signal during recording may be weak or the hard disk too full.

16. Cannot change channels while recording. (PVR only)

•

Certain channels may not be changed due to restriction of the tuner or connection type.

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