Bluetooth – HP h6300 User Manual

Page 169

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Troubleshooting

User’s Guide

13–11

Bluetooth

For more information on Bluetooth, refer to Chapter 4, “Using
Bluetooth.”

Problem

Solution

I cannot
discover
another device.

■

Be sure Bluetooth is turned on.

■

Move closer to the device.

■

Be sure you have not limited your ability to see devices.

■

Be sure the device you are attempting to connect to is
on and allows access to being discovered by other
devices.

I can see other
devices, but I
cannot connect
or exchange
data with them.

■

Be sure Bluetooth is turned on.

■

Move closer to the device.

■

Be sure the other device has not restricted your access.

■

Try initiating pairing from the other device. Some
Bluetooth-enabled device can only initiate pairing and
cannot respond to pairing requests from other devices.

Other devices
cannot find or
connect to my
device.

■

Be sure Bluetooth is turned on.

■

Move closer to the device.

■

Be sure you have not restricted other devices from
finding yours.

■

Check your Bluetooth settings to ensure you have
allowed your device to be discovered and others to
connect.

(Continued)

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