HP 1215 - Manual (Page 95)

Troubleshooting
www.hp.com/photosmart 89
Print quality is poor.
(continued on next page) You may not have selected
the correct paper type in
the printer software.
Windows PC
•
Make sure you have selected the correct paper type on the
Setup tab of Printer Properties.
Macintosh
•
Make sure you have selected the correct paper type on the
Paper Type/Quality panel.
You may need to clean the
print cartridges.
See “Cleaning the print cartridges” on page 70.
Your print cartridges may
be out of alignment.
Windows PC
•
If the color and black ink are not lining up on the printed page,
go to the Printer Services tab of the HP PhotoSmart Toolbox
and click Calibrate the Printer .
Macintosh
•
If the color and black ink are not lining up on the printed page,
go to the Calibrate tab of the HP PhotoSmart Utility and click
Align .
You may be printing in
Draft mode.
Windows PC
•
Click Normal or Best instead of Draft on the Setup tab.
Macintosh
•
If printing appears faded or dull, click Normal or Best instead
of Draft on the Paper Type/Quality panel.
Problem Possible cause Solution