Restarting or factory resetting your phone – HTC Inspire 4G User Manual

Page 199

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199 Update and reset

Restarting or factory resetting your phone

Restarting your phone (soft reset)

If your phone is running slower than normal, an application is not performing properly,
or your phone becomes unresponsive, try restarting your phone and see if that helps
solve the problem.

If the display is off, press the POWER button to turn it back on.

Unlock your phone if the Lock screen is displayed. See “Unlocking the screen” in
the Getting started chapter.

Press and hold the POWER button, and then tap

Restart.

When asked to confirm, tap

Restart.

If you can’t restart the phone following the above steps, remove the battery, wait for a
few seconds, reinsert the battery, and then turn the phone on.

Performing a factory reset (hard reset)

If you’re passing your phone on to someone else or your phone has a persistent
problem that cannot be solved, you can do a factory reset (also called a hard reset).
This returns your phone to the state it was in before the first time you turned it on.

Factory reset will not erase the data and files that are on the storage card.

Factory reset is not a step to be taken lightly. It’ll permanently delete all your data
and customized settings, and will remove any applications you’ve downloaded and
installed. Be sure to back up any data and files you want to keep before you do a
factory reset.

Performing a factory reset via settings

From the Home screen, press MENU, and then tap

Settings.

Tap

SD & phone storage > Factory data reset.

On the Factory data reset screen, tap

Reset phone, and then tap Erase

everything.

Performing a factory reset using phone buttons

If you can’t turn on your phone or access the phone settings, you can still perform a
factory reset by using the buttons on the phone.

With the phone turned off, press and hold the VOLUME DOWN button, and then
briefly press the POWER button.

Wait for the screen with the three Android images to appear, and then release
the VOLUME DOWN button.

Press VOLUME DOWN to select

FACTORY RESET, and then press the POWER

button.

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