Quickspecs – HP 4/32B SAN User Manual

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Warranty

(1-1-1) Hardware Warranty; 1-year parts; 1-year on-site (standard business hours, next business
day response) and 1-year labor.

NOTE: The hardware warranty covers firmware and embedded non-saleable software. For
extended hardware installation and maintenance information, click the link below:

http://www.hp.com/hps/carepack/services/

.

NOTE: Certain restrictions and exclusions apply. Consult the Customer Support Center for details.
Hardware or Software product installation is not included in the warranty, but is available and
highly recommended.

HP Service & Warranty
Support

HP Service & Warranty Support Additional Warranty protection and/or HP Installation packages
can be purchased.

NOTE: Certain restrictions and exclusions apply. Consult the Customer Support Center for details.
HP provides a one-year, hardware limited warranty, fully supported by a worldwide network of
resellers and service providers. The first year of Rights to New License Version and standard
business day, standard business hours telephone support is included with the purchase of an HP
Power Pack. In order to continue to receive telephone support and Rights to New License Version
after the first year, the purchase of a software support contract or Care Pack is required.

In addition, available service offerings include a full range of HP Care Pack packaged hardware
and software services:

Installation
Extended coverage hours and enhanced response times
System management and performance services

For more information on warranty and support options, please visit our Web site at:

http://www.hp.com/hps/tech/storage/supp/

.

Software Product
Services

Software Warranty - HP warrants only that the software media will be free of physical defects for
a period of ninety (90) days from delivery.

EXCLUSIVE REMEDY -The entire liability of HP and its suppliers and your exclusive remedy for
software that does not conform to this Limited Warranty shall be the repair or replacement of the
defective media. This warranty and remedy are subject to your returning the defective media
during the warranty period to HP in the country in which you obtained the software.

NOTE: Certain restrictions and exclusions apply. Consult the Customer Support Center for details.

Stand-alone Telephone Support
Rights to new version
Media and documentation updates

Hardware or Software product installation is not included in the warranty, but is available and
highly recommended.

Hardware Product
Services

Installation services
On-site Maintenance (includes warranty support)
Response time upgrades during the warranty period
Post-warranty coverage

QuickSpecs

HP StorageWorks 4/32B SAN Switch & 4/32B SAN

Switch Power Pack /B-Series Family

Service and Support, HP Care Pack, and Warranty Information

DA - 12712 EMEA — Version 2 — June 8, 2007

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