HP Agent-Desktop-Laptop Computer - Manual (Page 15)

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009
Agent Desktop / Laptop Installation Instructions
FOR INTERNAL STATE FARM USE ONLY
Contains CONFIDENTIAL information which may not be used without express written authorization.
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• There are some possible error messages that may occur during this step:
1. The Security on this machine has not been set correctly.” (Click “OK”)
2. “Would you like to attempt to reapply workstation security”? (Click “Yes”)
This will be allowed three times before Message 3 is displayed.
3. “Do you want to attempt a rejoin operation”? (Click “Yes”)
*If any errors or other screens appear after this one, you will need to perform a MANUAL MOVE. Please call
Agency Technology Support at (877-766-6371), Option 2, Option 3, Option 3.
THIS SECTION IS COMPLETE