Product support, 6 product support, 6product support – HP N6350 User Manual

Page 56

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6

Product support

In order to get the best results from your HP product, please consult the following HP
support offerings:
1. See the product documentation that came with the product.

Review the troubleshooting section in this user guide.

Review the scanner software help (click Start, point to Programs or All
Programs
, point to HP, point to Scanjet, point to N6350, point to User Guide,
and then select your preferred format).

2. See the HP online support website at

www.hp.com/support

, or contact your point of

purchase.
HP online support is available to all HP customers. It is the fastest source for up-to-
date product information and expert assistance, including the following features:

Online chat and email access to qualified online support specialists

Software, firmware, and driver updates for your product

Valuable product and troubleshooting information for technical issues

Proactive product updates, support alerts, and HP newsletters (available when
you register your product)

3. HP support by phone

Support options and fees vary by product, country/region, and language.

Fees and policies are subject to change without notice. Please see

www.hp.com/

support

for the latest information.

4. Post-warranty period

After the limited warranty period, help is available online at

www.hp.com/support

.

5. Extending or upgrading your warranty

If you would like to extend or upgrade the product’s warranty, please contact your
point of purchase or see the HP Care Pack Services at

www.hp.com/support

.

6. If you already purchased an HP Care Pack Service, please check the support

conditions in your contract.

54

Product support

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