Document Outline

• Contents
• Use the scanner
  • HP scanning software overview
  • Scanner overview
    • Scanner control panel
    • Automatic document feeder (ADF)
    • Transparent materials adapter (TMA)
  • Scanner settings
    • Language
    • Power Mode
    • Tools
    • Network
    • Restore Defaults
  • Load originals
    • Use the automatic document feeder (ADF)
      • Document loading tips
      • How to load documents
    • Use the scanner glass
    • Use the transparent materials adapter (TMA)
      • Load slides or negatives
      • Tips for scanning transparent items
  • Start a scan
    • Use the Scan button
      • Tips on using the Scan button
    • Use the HP scanning software
    • Use other software programs
  • Make copies
• Configure and manage the scanner on a network
  • Connect the scanner to a network
  • Change the scanner name
  • Connect to additional network scanners
  • Install the scanner software on additional computers
  • Manage the network scanner
    • Management and administration tools
    • HP Scanner Tools Utility
    • Network settings
      • View network settings
      • Change network setup type
      • Set the link speed
      • Change the IP address
      • Restore the network defaults
    • Embedded Web Server
      • Embedded Web Server requirements
      • Start the Embedded Web Server
      • Embedded Web Server options
• Useful scanning features
  • Work with scan shortcuts
  • Automatically rotate landscape pages
  • Automatically remove blank pages
  • Automatically straighten scanned images
  • Filter out color from a document (color channel dropout)
  • Scan without reviewing
• Care and maintenance
  • Clean the scanner glass
  • Clean the transparent materials adapter (TMA)
  • Clean the automatic document feeder (ADF)
  • HP Scanner Tools Utility scanner maintenance information
  • Replace the feed roller and separation pad
  • Order maintenance and scanner supplies
• Troubleshooting
  • Basic troubleshooting tips
  • Scanner LEDs
  • Scanner installation troubleshooting
    • Check the cables
    • Uninstall and reinstall the software
    • Problems installing third-party applications that shipped with the scanner
  • Scanner initialization or hardware problems
    • Check the USB or Ethernet connection
    • Check that the scanner has power
    • Reset the scanner
    • Test the scanner hardware
    • Scanner has stopped working properly
    • Additional troubleshooting information
  • Scanner operation problems
    • Scanner will not turn on
    • Scanner lamp stays on
    • Scanner does not start scan right away
    • Scanner is scanning items very slowly
    • Custom scan shortcut names do not display correctly on the LCD
    • Vertical white stripes appear on the printed page
    • Scan files are too large
    • The bottom of the image is cut off when scanning from the scanner glass
    • Issues with scanning documents or text (OCR)
  • Scanner button issues
    • Buttons do not work
    • An unexpected program opens when a button is pressed
    • Wrong shortcut is used when the Scan button is pressed
  • Automatic document feeder (ADF) problems
    • Scanned image is fuzzy
    • Scanned images contain streaks or scratches
    • Scanner scans only one side of a double-sided page
    • Scanned pages are out of order at the scan destination
    • Scanned pages are missing at the scan destination
    • The image is completely black or completely white
    • Scanned images are not straight
    • Clear a jam from the automatic document feeder (ADF)
    • Automatic document feeder (ADF) does not feed paper
    • The bottom of the scanned image is cut off
  • Slides, negatives, and TMA issues
    • The image cannot be enlarged
    • Incorrect colors print, or the image is too light or dark
    • The scanned images are dark
    • The transparent materials adapter (TMA) does not work at all
    • No light or only dim light is visible in the transparent materials adapter (TMA) after selecting a s ...
  • Networking problems
    • General network troubleshooting
    • Check network status
    • Problems connecting to a wired network
  • Additional troubleshooting information
• Product support
• Index