Troubleshooting, Problems and solutions – HP 612 User Manual

Page 59

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Troubleshooting

51

Troubleshooting

This chapter contains information about the following items:

l

troubleshooting

l

error messages

l

HP support

l

camera warranty

Problems and solutions

Problem

Possible cause

Solution

The camera
does not turn
on.

The batteries are not
functioning correctly.

Check the following conditions:
•

The type of batteries that you have
installed in the camera may not be
the appropriate type for a digital
camera. Use only four photo-quality
AA lithium, alkaline, or NiMH
batteries.

•

Make sure the batteries are inserted
correctly. The positive and negative
poles may be reversed.

•

The charge in the batteries may be
low or completely drained. Try
installing new or recharged
batteries.

The ac adapter is
not functioning
correctly.

Check the following conditions:
•

The ac power adapter is plugged
into an electrical outlet.

•

There is power at the outlet.

•

The ac power adapter is not
damaged.

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