Types of warranty service, Exclusions, Exclusive remedy – HP MediaSmart SL4782N User Manual

Page 4: Limitation of liability, Limited warranty period

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defects in material or workmanship for ninety (90) days or, for the
remainder of the Limited Warranty Period of the HP Hardware
Product they are replacing or in which they are installed,
whichever is longer.

During the Limited Warranty Period, HP will, at its discretion,
repair or replace any defective component. All component parts
or hardware products removed under this Limited Warranty
become the property of HP. In the unlikely event that your
HP Hardware Product has recurring failures, HP, at its sole
discretion, may elect to provide you with (a) a replacement unit of
HP’s choosing that is the same or equivalent to your
HP Hardware Product in performance or (b) to give you a refund
of your purchase price or lease payments (less interest) instead of
a replacement. This is your exclusive remedy for defective
products.

Exclusions

HP does not warrant that the operation of this product will be
uninterrupted or error-free. HP is not responsible for damage that
occurs as a result of your failure to follow the instructions
intended for the HP Hardware Product.

This Limited Warranty does not apply to expendable or
consumable parts and does not extend to any product from which
the serial number has been removed or that has been damaged
or rendered defective (a) as a result of accident, misuse, abuse,
contamination, improper or inadequate maintenance or
calibration or other external causes; (b) by operation outside the
usage parameters stated in the user documentation that shipped
with the product; (c) by software, interfacing, parts or supplies
not supplied by HP; (d) by improper site preparation or
maintenance; (e) by virus infection; (f) from loss or damage in
transit; or (g) by modification or service by anyone other than
(i) HP, (ii) an HP authorized service provider, or (iii) your own
installation of end-user-replaceable HP or HP-approved parts if
available for your product in the servicing country/region.

Exclusive Remedy

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, these
terms and conditions constitute the complete and exclusive
warranty agreement between you and HP regarding the
HP Hardware Product you have purchased or leased. These terms
and conditions supersede any prior agreements or
representations—including representations made in HP sales
literature or advice given to you by HP or an agent or employee
of HP—that may have been made in connection with your
purchase or lease of the HP Hardware Product. No change to the
conditions of this Limited Warranty is valid unless it is made in
writing and signed by an authorized representative of HP.

Limitation of Liability

IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS
WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER THIS
LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF
THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST
OF REPAIR OR REPLACEMENT OF ANY HARDWARE
COMPONENTS THAT MALFUNCTION IN CONDITIONS OF
NORMAL USE.

EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE
LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR
THE FAILURE OF THE PRODUCT TO PERFORM, INCLUDING
ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY
CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A
THIRD PARTY.

THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES
ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED
WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE
AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR
ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT
BE WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION
OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED
HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE
POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF
LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR
PERSONAL INJURY.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM
STATE TO STATE OR FROM COUNTRY/REGION TO
COUNTRY/REGION. YOU ARE ADVISED TO CONSULT
APPLICABLE STATE OR COUNTRY/REGION LAWS FOR A FULL
DETERMINATION OF YOUR RIGHTS.

Limited Warranty Period

The Limited Warranty Period for an HP Hardware Product is a
specified, fixed period commencing on the date of purchase. The
date on your sales receipt is the date of purchase unless HP or
your reseller informs you otherwise in writing.

Types of Warranty Service

To enable HP to provide the best possible support and service
during the Limited Warranty Period, you may be directed by
HP to verify configurations, load most recent firmware, install
software patches, run HP diagnostics tests, or use HP remote
support solutions where applicable.

HP strongly encourages you to accept the use of, or to employ
available support technologies provided by HP. If you choose not
to deploy available remote support capabilities, you may incur
additional costs due to increased support resource requirements.
Listed below are the types of warranty support service that may
be applicable to the HP Hardware Product you have purchased.

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