Refrigerator troubleshooting guide, Before calling for service – Follett REF Series User Manual

Page 14

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Possible cause

1. Power switch faulty or in OFF

position; loose connection.

2. Refrigerator not plugged in.
3. No power to cord.
4. Temp controller not energizing

components.

5. Probe not sensing cut in

temperature.

1. Thermal overload open or

defective.

2. Capacitor and/or relay defective.
3. Compressor defective.

1. Defective fan motor.

1. Controller not sensing cut off

temperature.

2. Controller keeping refrigeration

system energized.

1. Condenser or evaporator coil

needs cleaning.

2. Faulty door gasket.
3. Excessively high ambient.

4. Refrigerant leak.
5. Incorrect refrigerant charge.

6. Plugged capillary tube.
7. Inefficient

compressor.

Solution

1. Turn power switch to ON position;

check switch and connections.

2. Connect plug.
3. Restore power.
4. Check controller contact terminals for

power. Replace controller if needed.

5. Replace controller and/or probe.

1. Allow to cool or replace.

2. Replace as required.
3. Replace compressor.

1. Replace fan motor.

1. Replace controller and/or probe.

2. Replace controller.

1. Clean coils as needed.

2. Replace door gasket.
3. Maximum recommended ambient is

100 degrees F.

4. Locate and repair leak.
5. Recover, evacuate and weigh in

correct charge.

6. Replace capillary tube.
7. Consult technical service.

Symptom

Refrigerator does not operate
(no components run).

Compressor does not run.

Evaporator fan motor does not run.

Refrigerator does not shut off.

Refrigerator does not maintain
temperature (all components run).

14

If problems persist after following this basic troubleshooting guide, call Follett’s

technical service group at (800) 523-9361 or (610) 252-7301.

Refrigerator troubleshooting guide

Before calling for service

1. Check that unit is plugged in.
2. Test outlet with another appliance to verify power.

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