Troubleshooting tips, Before you call for service – GE 49-80535-1 User Manual

Page 27

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Before you call for service…

GEAppliances.com

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Burners have yellow or

The combustion quality of

• Use the illustrations below to determine if your burner

yellow-tipped flames

burner flames needs to be

flames are normal. If burner flames look like A, call for

determined visually.

service. Normal burner flames should look like B or C,
depending on the type of gas you use. With LP gas, some
yellow tipping on outer cones is normal.

A–Yellow flames

B–Yellow tips

C–Soft blue flames

Call for service

on outer cones

Normal for natural

Normal for LP gas

gas

Control knobs

Knob isn’t pushed down.

• To turn from the OFF position, push the knob in and

will not turn

then turn.

Burners do

Plug on range is not

• Make sure electrical plug is plugged into a live, properly

not light

completely inserted in the

grounded outlet.

electrical outlet.

Gas supply not connected

• See the Installation Instructions that came with your

or turned on.

range.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit breaker
tripped.

Burner parts not replaced

• See the Care and cleaning of the range section.

correctly.

Control Lockout feature

• If LOC ON appears in the display, the oven control is

is activated

locked. Turn this feature off to use the oven. See the
Control Lockout section.

Ticking sound of spark

Control knob is still

• Turn the knob out of the LITE position to the desired

igniter persists after

in the LITE position.

setting.

burner lights

• Turn the burner off and relight. If ticking is still

present, call for service.

Burner flames very

Improper air to gas ratio.

• If range is connected to LP gas, check all steps

large or yellow

in the Installation Instructions that came with
your range.

Oven light does

Light bulb is loose or defective.

Tighten or replace the bulb.

not work

Switch operating

• Call for service.

light is broken.

Oven will not work

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit
breaker tripped.

Oven controls improperly set.

• See the Using the oven section.

Door left in the locked position.

If necessary, allow the oven to cool; then unlock
the door.

27

Safety Instructions

Operating Instructions

Care and Cleaning

Tr

oubleshooting T

ips

Consumer Support

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