Troubleshooting guidelines, Looking things over, Verifying your configuration – Gateway ALR 8200 User Manual

Page 17

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Getting Started 7

Looking things over

In any complex system, there is potential for a forgotten connection, a
forgotten switch, or a loose connector. If you try to start up the server and it
does not start up, perform the following checks:

Is the power cord connected to the CPU system and an AC outlet?

Is the AC outlet supplying power?

If a power strip is used, is it switched on? Is the circuit breaker set?

Does the voltage selection switch on the system’s power supply
reflect the proper voltage?

Verifying your configuration

If your system is not operating correctly, the BIOS may contain an invalid
configuration parameter. Enter the BIOS program and check your
configuration settings. The BIOS Setup utility, configuration fields, and the
options for those fields are provided in the

Maintaining and Troubleshooting

Guide

.

Troubleshooting guidelines

As you troubleshoot your system, keep the following guidelines in mind:

Never remove the system covers while the system is on.

Do not attempt to open the monitor. It is extremely dangerous.
Even if the monitor power is disconnected, stored energy in the
monitor’s components can cause a painful or harmful shock.

If a peripheral such as the keyboard, mouse, drive, or printer does
not work, ensure that all connections are secure.

If the screen displays an error message, write it down
word-for-word. You may be asked about it when calling Technical
Support.

Only qualified personnel should open the system for maintenance.

If you are qualified to maintain the system yourself, make certain
you are properly grounded before opening the system chassis.

Important!

If the CMOS has been
corrupted by a power
outage or an interrupted
flash update and you plug
the system into a power
outlet, it will power up
immediately. This is normal.

4078tl.book Page 7 Tuesday, December 22, 1998 2:19 PM

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