GE 26998 User Manual

Page 28

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28

T

ROUBLESHOOTING

G

UIDE

C

ORDLESS

P

HONE

S

OLUTIONS

Problem

Solution

No dial tone

Check installation:

Is the base power cord connected to a working outlet?

Is the telephone line cord connected to the base unit
and the wall jack?

Connect another phone to the same jack; the problem
might be your wiring or local service.

Is the handset out of range of the base?

Make sure the battery is properly charged (12 hours).

Is the battery pack installed correctly?

Did the handset beep when you pressed the TALK button?
Did the In use/Charge indicator come on? The battery may
need to be charged.

Place the handset in the base for at least 20 seconds.

Phone dials in pulse

Make sure the phone is in TONE mode.

with tone service

Phone won’t dial out

Make sure the phone is in PULSE mode.

with pulse service

Handset does not ring

Make sure the ringer switch on the handset is turned ON.

Move closer to the base. The handset may be out of range.

You may have too many extension phones on your line. Try
unplugging some phones.

Check for dial tone.

You experience static,•

Change channels.

noise, or fading in and out

Move closer to base (handset might be out of range).

Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.

Charge battery.

Unit beeps

Place handset in base for 20 seconds; if it still beeps,
charge battery for 12 hours.

Clean charging contacts on handset and base with a soft
cloth, or an eraser.

See solutions for “No dial tone.”

Replace battery.

Memory Dialing

Did you program the memory location keys correctly?

doesn't work

Did you follow proper dialing sequence?

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