Before you call for service, Before you call for service , 48, The problem solver – GE ZET2R User Manual

Page 47: Save time & money

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PROBLEM

POSSIBLE CAUSE

OVEN WILL NOT

• A fuse in your home may be blown or the circuit breaker tripped.

WORK

• The oven controls are not properly set.
• The oven controls are set for cleaning. If necessary, allow the oven to cool;

then open the door.

OVEN LIGHT(S)

• The light bulb is defective. Replace the bulb.

DO NOT WORK

• The oven is self-cleaning or the Sabbath feature is set. The oven lights do

not come on during self-cleaning or if the Sabbath option is set.

• The pad operating the light is broken. Call for service.

FOOD DOES NOT

• The oven controls are improperly set. See the Baking or Roasting section.

BAKE OR ROAST

• Oven not preheated for a long enough time (use approximately 10 to 15

PROPERLY

minutes).

• Incorrect cookware or cookware of improper size being used. See the Pan

placement section.

• Racks in the wrong position. See the Baking or Roasting section.
• Use a foil tent to slow down browning during roasting.
• Oven thermostat needs adjustment. See the Adjust the oven thermostat

section.

FOOD DOES NOT

• This model is designed for closed door broiling only. Close the door.

BROIL PROPERLY

Always broil with the door closed.

• The oven controls are not set properly. See the Broiling section.
• The probe is plugged into the outlet in the oven. Remove the probe from

the oven.

• Improper rack position being used.
• Food is being cooked in a hot pan. Use the broiling pan and grid that came

with your oven.

• Cookware is not suited for broiling. Use the broiling pan and grid that came

with your oven.

• Aluminum foil used on the broiling pan and grid has not been fitted

properly and slit as recommended.

• In some areas the power (voltage) may be low. Preheat the broil element for

approximately 10 to 15 minutes.

OVEN WILL NOT

• The oven temperature is too high to set a self-clean operation.

SELF CLEAN

Allow the oven to cool below the locking temperature and reset the
controls.

• The controls are not properly set. See the Self-Cleaning Oven section.
• The probe is plugged into the outlet in the oven. Remove the probe from

the oven.

“CRACKING” OR

• This is normal. This is the sound of the metal heating and cooling

“POPPING” SOUND

during both the cooking and cleaning functions.

DURING CLEANING

EXCESSIVE SMOKING

• Excessive soil. Touch the CLEAR/OFF pad. Open the windows to rid the

OCCURS DURING

room of smoke. Wait until OVEN LOCKED goes off. Wipe up the excess

CLEANING

soil and reset the clean cycle.

OVEN NOT CLEAN

• The oven was heavily soiled. Clean up heavy spillovers before starting

AFTER A CLEAN

the clean cycle. Heavily soiled ovens may need to self-clean again.

CYCLE

• Oven is connected to a 208V electrical supply. Set your cleaning

time for 5 hours.

• The oven controls are not properly set. See the Self-Cleaning Oven section.

OVEN RACKS ARE

• The racks were cleaned in the self-clean cycle and now need periodic

DIFFICULT TO SLIDE

lubrication. Do not spray with Pam

®

or other lubricant sprays. See Full

extension oven racks in the Care and Cleaning section.

The Problem Solver

Wall Oven

Save time
& money!

Review the
troubleshooting
tips on the
following pages
first and you may
not need to call
for service.

47

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