Caller id display messages, Troubleshooting tips, General product care – GE BedroomPhone 00023810 User Manual

Page 2: Warranty assistance, Limited warranty, Caller id (cid), Dialing back, Storing frequently called numbers, Chain dialing, Using flash

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Dialing Back

When reviewing Caller ID records, you may dialback the phone

numbers shown on the display by pressing the dial button.

NOTE: Depending on (a) how the incoming caller’s

phone number is formatted when it is received, and

(b) whether or not you previously pre-programmed

your local area code into the set up menu, you may

need to adjust the format of the incoming caller’s

stored phone number before making the call, press

the dail button to adjust the number, and try again.

If you programmed your local area code in

the setup menu.

1. Use the

CID 5 or 6 buttons to scroll to the number you want to dial.

• If you see a number with 7 digits (i.e. 555-1234), then the call

was received from within your area code. However, this does not

guarantee the call is a local call.

• f you see a number with 11 digits (i.e. 1-234-555-1234), then the call

received was not from your area code.

2. Press the

dial button and the screen displays PICKUP or ADJ. A

10 second timer also starts in the upper right side of the display,

letting you know the time remaining until the unit returns to the

Summary Screen. If you adjust the number to be dialled, the timer

automatically resets itself.

3. To adjust the phone number, press the

dial button. For instance,

a 7-digit local number sometimes cannot be dialled because

it requires a 10-digit or 11-digit format. Press the dial button

repeatedly to scroll through the 7, 10, and 11-digit numbers.

7-digits:

7-digit telephone number.

(i.e. 555-5555)

10-digits:

3-digit area code + 7-digit telephone number.

(i.e. 425-555-5555)

11-digits:

long distance code 1 + 3-digit area code + 7-digit

telephone number.

(i.e. 1-425-555-5555)

4. To dial the displayed number, pick up the handset before the timer

reaches 0. The screen displays

NOW Dialling and the number is

dialled.

If you did not program your local area code in

the setup menu

1. Use the

CID 5 or 6 buttons to display the number you want to

dial. You will only see 10-digit numbers (i.e. 234-555-1234).

2. See steps 2 through 4 in the above section to complete the dialback

sequence.

NOTE: If PICKUP PHONE shows on the display, no

other changes to the number can be made. The

information sent fro m the telephone company is

known to be a valid number to dial back (available

only in limited areas). Once you pickup the phone, the

number is automatically dialled.

Memory

Before you store a telephone number in memory, make sure the

dialing mode is correctly set for the type of service you have. The

default dialing mode is tone (touch-tone), so if you have pulse (rotary)

service, you must first change the dialing mode. See “Tone/Pulse Dial

Mode.”

Storing Frequently Called Numbers

1. Pick up the handset.
2. Press the

store button.

3. Push the desired memory location button (0-9).
4. Press the

store button.

5. Use the handset number keys to enter the telephone number (up to

16-digits) and press the

store button.

6. Hang up the handset.

NOTE: If you make a mistake, use the delete button to

delete wrong digits.

Chain Dialing

This process allows you to dial a succession of stored numbers from

separate memory locations. This is useful when you must dial several

sequences of numbers, such as with frequent calls via a telephone

company long distance provider.

For example

Memory location

Local access number of long distance company

6

Authorization code (ID)

7

Long distance phone number

8

1. Pick up the handset.
2. Press the

mem button, then press number “6” for the memory

location.

3. Press the

mem button, then press number “7” for the memory

location.

4. Press

mem button, then press number “8” for the memory location.

5. The number dials automatically.

Using Flash

This feature is used to activate customer calling services available

through your local phone company, such as Call Waiting. These

services generally require an extra monthly fee. If you subscribe to any

of these services, please refer to the phone company’s instructions on

how to use flash.
To answer an incoming call while having a conversation:
• After you hear the Call Waiting tone, press and release the

flash

button. The first call is placed on hold while the second call can be

answered.To return to your first call and put the second call on hold:

• Press and release the

flash button again. The first call can continue

while the second call is put on hold.

Using Temporary Tone Dialing

If you have pulse service, you can temporarily change from pulse to

tone service. After dialling the telephone number, press and release

the

*TONE button on the telephone. This allows access to phone

service.

Caller ID Display Messages

The following special messages indicate the status of a message or

the unit:
NO CALLS

The caller memory is empty.

UNKNOWN CALLER The incoming call does not have Caller ID service

or their service area is not linked to yours. if

UNKNOWN CALLER appears along with a calling

number, the name information for that number is

not available.

BLOCKED CALL

The incoming caller is registered as “Private

Number” and Caller ID information is withheld.

START/END

You are at the beginning or the end of the Caller

ID memory log.

CALL WAITING

If you subscribe to Call Waiting Caller ID Service,

this icon flashes when you receive a call while

you are on the phone.

REPT

If you subscribe to Call Waiting Caller ID Service,

this icon flashes when you receive a call while

you are on the phone.

NEW

Indicates call or calls have not been reviewed.

Troubleshooting Tips

Telephone Solutions

No Dial Tone
• Check all cabling to make sure that all connections are secure and

not damaged.

• Check the hook switch: It should fully extend from the base when

the handset is lifted from the cradle?

Phone Does Not Ring
• Make sure the ringer is turned on.
• There may be too may extension phones connected to your line. Try

disconnecting an extension phone.

• See solution for ”NO DIAL TONE. ”
Incoming and Outgoing Voice Volume Low

• Are other phones off hook at same time? If so, this is normal

condition as volume drops when additional phones are used at

once.

Caller ID Solutions

No Information is Shown After the Phone Rings
• To receive CID data, you must subscribe to Caller ID service from

your telephone company.

• Wait until the second ring before answering. CID data is received

after the 1st ring.

Error Message is Displayed
ERROR

appears in the display if the unit detects anything other

than valid Caller ID information during the silent period after the

first ring. This message indicates either the presence of noise on the

line, or that an invalid message has been sent from the telephone

company.

• Wait until the second ring before answering.

General Product Care

To keep your unit working and looking good, follow these guidelines:
• Avoid putting it near heating appliances and devices that generate

electrical noise (for example, motors or fluorescent lamps).

• DO NOT expose to direct sunlight or moisture.
• Avoid dropping answerer and/or other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this

will damage the finish.

• Retain the original packaging in case you need to ship it at a

later date.

Warranty Assistance

If trouble is experienced with this equipment, for warranty information, please

contact customer service at

1-800-448-0329. If the equipment is causing

harm to the telephone network, the telephone company may require that you

disconnect the equipment until the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly approved

by Thomson Inc. could void the user’s authority to operate this product. For

instructions on how to obtain a replacement unit, refer to the warranty

included in this guide or call customer service at

1-800-448-0329.

Or refer inquiries to:
Thomson Inc.

Manager, Consumer Relations

P O Box 1976

Indianapolis, IN 46206

Attach your sales receipt to this booklet for future reference or jot down the

date this product was purchased or received as a gift. This information will be

valuable if service should be required during the warranty period.

Purchase date ____________________________________________________

Name of store _____________________________________________________

Call Waiting Caller ID

Provided you subscribe to Call Waiting Caller ID service from your

phone company; if you receive an incoming call and you are using

the GE multi handset system, a beep indicates the presence of a Call

Waiting call on the line. The Call Waiting Caller ID information will be

displayed and stored in the history of all handsets in the system.
• When you hear the call waiting beep in the handset receiver, press

the

FLASH button to put the current call on hold and answer the

incoming call. Press the

FLASH button again to return to the original

call.

Receiving CID Records

When you receive a call, the Caller ID information is transmitted

between the first and second ring. The screen displays the Caller ID

information while the phone rings, giving you a chance to monitor the

information and decide whether or not to answer the call.

Storing CID Records (In CID Memory)

If you are not at home or cannot answer, your telephone’s Caller ID

memory stores the data for the 50 most recent calls you received so

you can see who called while you were unavailable. When the 51st

call is received, the oldest Caller ID record (1st call) is automatically

deleted.
You may review the stored information at any time. Calls received

since your last review show as

NEW in the display. Calls that have not

been previously reviewed but were received from the same number

more than once show as

REPT in the display.

Reviewing CID Records

As calls are received and stored, the display is updated to let you know

how many calls have been received. To scroll CID records:
1. Press either the

CID 5 or 6 button to view the newest call record.

2. Press the

CID 5 button to scroll through the call records from the

most recent to the oldest.

3. Press the

CID 6 button to scroll through the call records from the

oldest to the newest.

4. When all of the messages have been viewed, the screen displays

START/END.

Deleting CID Records

• To delete the record showing in the display, press the

delete button

once.

• To delete all records while reviewing, press and hold the

delete

button until the screen displays

ERASE ALL?, then press the delete

button again to confirm.

Limited Warranty

What your warranty covers:

• Defects in materials or workmanship.

For how long after your purchase:

• One year, from date of purchase.

(The warranty period for rental units begins with the first rental or 45 days

from date of shipment to the rental firm, whichever comes first.)

What we will do:

• Provide you with a new unit. The exchange unit is under warranty for the

remainder of the original product’s warranty period.

How you get service:

• Properly pack your unit. Include any cables, etc., which were originally

provided with the product. We recommend using the original carton and

packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which

is evidence that the product is within the warranty period, must be

presented to obtain warranty service.” For rental firms, proof of first rental

is also required. Also print your name and address and a description of

the defect. Send via standard UPS or its equivalent to:

Thomson Inc.

11721 B Alameda Ave.

Socorro, Texas 79927

• Insure your shipment for loss or damage. Thomson Inc. accepts

no liability in case of damage or loss.

• A new unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information

regarding operating instructions and user controls. Any additional

information, should be obtained from your dealer.)

• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.

Product Registration:

• Please visit

www.ge.com/phones to register your unit. It will make it easier

to contact you, should it ever be necessary. Registration is not required for

warranty coverage.

Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE

TO THIS PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED

(INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO

VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS

AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY

INCREASE THE SCOPE OF THIS WARRANTY.

• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS

THE ExCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL

NOT BE LIABLE FOR INCIDENTAL OR CONSEqUENTIAL DAMAGES

RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY

BREACH OF ANY ExPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.

THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE

GOVERNED BY THE LAWS OF THE STATE OF INDIANA. ExCEPT TO THE

ExTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS

PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH

ABOVE.

How state law relates to this warranty:

• Some states do not allow the exclusion nor limitation of incidental or

consequential damages, or limitations on how long an implied warranty

lasts so the above limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other

rights that vary from state to state.

If you purchased your product outside the USA:

• This warranty does not apply. Contact your dealer for warranty

information.

Changing a Stored Number

Repeat the storage sequence above. The new number replaces the

old number at the memory location.

Erasing a Stored Number

1. Pick up the handset.
2. Press the

store button.

3. Select the memory location (0-9) to be erased.
4. Press and hold the delete button for three seconds until the number

in the display is erased.

5. Hang up the handset.

Dialing Frequently Called Numbers

1. Pick up the handset and press the

mem button.

2. Press 0-9 for the memory location. The number dials automatically.

OR

1. Pick up the handset and press the

dial button.

2. Press the

CID 5 or 6 buttons for the desired memory location.

3. Press the

dial button to dial the number.

OR

1. Press the

dial button while the handset is still in the cradle.

2. Press the

CID 5 or 6 buttons for the desired memory location, lift

the handset and the number dials automatically.

Reviewing Numbers Stored in Memory

1. Press the

store button.

2. Press 0-9 for the memory location. the screen displays the number.

Copy Caller ID Memory to User Memory

1. Pick up the handset.
2. Press the

CID 5 or 6 buttons to display the number you want to

copy.

3. Press the

store button.

4. Press 0-9 for the memory location. The screen flashes if the

memory location is occupied.

5. Press the

store button twice to replace the new information with

the old, or press the

CID 5 or 6 buttons to select an empty

location. The number is automatically stored.

6. Hang up the handset.

Copy Redial Memory to User Memory

1. Pick up the handset.
2. Press the

store button.

3. Press 0-9 for the memory location. The screen flashes if the

memory location is occupied. Press the

CID 5 or 6 buttons

to select a different location. The screen flashes if the memory

location is occupied.

4. Press the

store button again to confirm.

5. Press the

redial button, and then press the store button again.

6. Hang up the handset.

Storing a Pause in Memory

The redial button has dual functionality. It becomes a pause button if

the store button is pressed first. It is valid only when storing a number

into memory. Use the redial button to insert a pause when a delay is

needed in an automatic dialling sequence. For example, when you

must dial a 9 to get an outside line, or when you enter codes to access

your long distance company.
You may need to adjust the length of the pause. It can be adjusted

from 1 to 9 seconds. The default setting is 4 seconds.
1. Pick up the handset.
2. Press the

store button.

3. Press the

redial button.

4. Press 1-9 (1 = 1 second, 2 = 2 seconds, etc.)
5. Press the

store button again.

6. Hang up the handset.

Current time Current date

Repeat call New calls

Caller ID name

Caller ID number

Caller ID (CID)

IMPORTANT: In order to use this unit’s Caller ID

features, you must subscribe to either the standard

Name/Number Caller ID Service or Call Waiting Caller

ID Service. To know who is calling while you are on

the phone, you must subscribe to Call Waiting Caller

ID Service.

This unit receives and displays information transmitted by your local

phone company. This information can include the phone number,

date, and time; or the name, phone number, date, and time.

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