Gateway E-3200 User Manual

Page 67

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58 Maintaining and Troubleshooting Your E-3200 System

The diskette drive will not read, write, or format.

The diskette drive LED illuminates continuously.

An adapter card is not recognized by the system.

Probable Cause

Solution

The diskette is not
IBM formatted.

Make certain the diskette you are trying to
format is IBM-compatible. If it is, try
reformatting it.

The diskette is
corrupted.

Run ScanDisk on the diskette. If errors are
detected and corrected, try accessing the
diskette again.

The disk is write
protected.

Make certain the write-protection window
on the upper-right corner of the diskette is
closed (unprotected).

Probable Cause

Solution

The diskette is
corrupted.

Remove the diskette from the drive. If the
light remains on, try restarting the system.

The cable to the drive
is not connected
properly.

Open the system and check the cable
between the diskette drive and its
controller. Make certain the pins are not
bent or misaligned.

Probable Cause

Solution

The interrupt and/or I/
O address is set
incorrectly.

Check the address configuration of the
adapter card and ensure that it does not
conflict with another card in the system.

The card has not
been configured
through the software.

Configure the card with the appropriate
software.

The card was not
installed correctly.

Reseat the card and make certain that its
jumpers are configured appropriately.

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