Before you call for service – GE Powervent AP13787 User Manual
Page 29
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Rumbling noise
Scale and sediment
Clean tank.
in tank.
Relief valve
Pressure build up
This is an unacceptable condition and must be
producing popping
caused by thermal
corrected. Contact the water supplier or plumbing
noise or draining
expansion to a
contractor on how to correct this. Do not plug the
closed system.
relief valve outlet.
Not enough or
Water usage may have
Wait for the water heater to recover after an
no hot water
exceeded the capacity
abnormal demand.
of the water heater.
Low gas pressure.
Check gas supply pressure and manifold pressure.
The pilot burner may be out.
Check the pilot burner. If necessary, relight using the
instructions in the “Lighting The Water Heater”
section of this manual.
The gas control (thermostat)
See the “Water Temperature Setting” of The Water
may be set too low.
Heater section of this manual.
Leaking or open hot
Make sure all faucets are closed.
water faucets.
Check valve error codes.
Refer to gas valve error code table on page 30.
“ON/OFF” switch turned off.
Turn “ON”.
Blower unplugged.
Plug in. Verify power supply (120VAC).
Combustion Shutoff System
Contact a qualified service technician.
tripped
Water is too hot
The gas control (thermostat)
●
See the “Water Temperature Setting” of The Water
is set too high.
Heater section of this manual.
Gas Control (Thermostat)
●
Contact a qualified service technician to replace the
Defective.
gas control (thermostat).
Pilot Burner Lights, but
Combustion Shutoff System
●
Contact a qualified service technician.
Main Burner will not
tripped.
stay lit.
Before You Call For Service…
CAUTION: For your safety DO NOT attempt repair of gas piping, gas control (thermostat), burners, vent
connectors or other safety devices. Refer repairs to qualified service personnel.
CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper
and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.
Safety Instructions
Installation Instructions
Operating Instructions
Care and Cleaning
T
roubleshooting Tips
Customer Service