GE F-801 - Manual (Page 20)

F-801 Internal RO System by GE Osmonics
12552e – 27 Feb 04 1 - 14 General Information
1.13 Service Assistance
If service assistance is required, please take the following steps:
Consult the “Troubleshooting” section of this manual (Chapter Five). If the problem
cannot be identified and corrected by any of the procedures found in that section,
then...
Contact your Facility Equipment Technician. If the technician is unable to help then…
Call GE Osmonics Technical Service Department at (800) 633-3080 or (206) 395-2200.
Technicians are available for all calls between 7:00 a.m. and 4:30 p.m. PST, Monday
through Friday. Technicians are also available at other times for emergency calls
only. Product consultants will be on hand to discuss the problem with you and
endeavor to rectify it over the phone. If the problem appears to be of a more serious
nature, you will be given instructions regarding the action to be taken. Prior to making
the phone call, you must be prepared to answer two questions:
1. What RO do you have, i.e. F-801
2. What is the serial number of your RO? (Label, found on back of Remote
Monitor.)
RO SERIAL NUMBER: ______________________