Multi-Tech Systems MTSGSM - Manual (Page 48)

MultiMobile SoftGSM User Guide
MTSGSM 48
Introduction
This chapter provides both general and specific tools for helping you solve operational problems with
your MultiMobile SoftGSM. The Frequently Asked Questions (FAQs) are provided as a general
problem solving tool; some more specific troubleshooting suggestions are then provided. The FAQs
are categorized below as:
• General FAQs
• Windows 95 FAQs
• Windows NT FAQs
Frequently Asked Questions (FAQs)
General FAQs
Q1. What is GSM ?
A1. GSM (Global System for Mobile communications) is the leading wireless digital technology in the
world, with networks operating in more than 120 countries and serving more than 155 million
subscribers. As a member of this global system, GSM carriers in North America are dedicated to
offering their subscribers the best wireless roaming system in the world.
Q2. What advantages does GSM offer over other digital technologies ?
A2. With GSM, wireless customers get the richest, proven, advanced digital technology available in
the marketplace today. GSM offers a wider range of features and functionality than other emerging
technologies. GSM simplifies data transmission to allow laptop and palmtop computers to be
connected to GSM phones. GSM provides integrated voice mail, high-speed data, fax, paging and
short message services (SMS) capabilities. With GSM, customers get the advantage of the most
secure communications. GSM offers unparalleled call privacy and fraud prevention. As well as the
advantage of national and international roaming. In addition, GSM offers the best voice quality of any
digital wireless standard. Independent laboratory and field test reports validate near wireline parity.
Q3. How does GSM compare with existing analog cellular service ?
A3. GSM is far more advanced than traditional analog cellular technology still being used today by
many companies. A GSM user has access to services such as integrated voice, high speed data,
paging, fax and short message service, all from one network. And all through one handset. Only
GSM handsets incorporate a “smart” or “SIM card” which contains the subscriber’s personal
identification and service profile information such as billing, predefined speed dial numbers and
calling services.
Q4. Why did PCS providers in North America choose GSM ?
A4. They chose GSM because it is a proven technology that offers great flexibility in its features and
functions. In addition, subscribers eventually will be able to roam throughout the entire United States
and Canada with their phones, as well as roam through most of the world using the phone’s “smart”
card.
Q5. What is a “smart” card ?
A5. The SIM (Subscriber Information Module) card - a.k.a. “smart card” – holds all of a subscriber’s
personal information and phone settings. In essence, it is the subscriber’s authorization to use the
network. It also holds the phone number, personal security key and other data necessary for the
handset to function. The card can be switched from phone to phone, making the new phone receive