Understanding the status lights, Troubleshooting – Matrox Electronic Systems FastNIC 10/100 10574-MT-0102 User Manual

Page 7

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F

Understanding the Status Lights

G

Troubleshooting

A diagnostic utility is supplied with the FastNIC to assist you with
troubleshooting.

Diagnostic Utility

Please test the FastNIC before you call Technical Support. To test the FastNIC,
insert the diskette labeled “FastNIC drivers” into the floppy drive of the PC,
and enter the following command from a command prompt:

a:\ezshoot\shooter

Select the option Diagnose | Diagnosis. If the diagnostic utility indicates an
error, refer to its online help system for troubleshooting information.

Other Troubleshooting Information

This section describes typical problems you may encounter during installation
or configuration, and provides suggested solutions for those problems.
Please refer also to the online help system supplied with the diagnostic utility.

P

ROBLEM

:

No communication between the FastNIC and other devices connected to the
network.

S

OLUTION

#1:

Verify the physical connection of the FastNIC to the hub or switch. Ensure that
physical connectors are firmly inserted at both ends of the cable connecting
the FastNIC to the LAN.

10/100Mb

ACT
LNK

100

 

    

 

       

   

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