Mitel 8560 User Manual

Page 70

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Index

Page 56

Mitel

®

8560/8660 Phone User Guide – Issue 13, September 2009

D

Default

access codes 12

feature codes 13

settings, returning the phone to 16

system access codes 12

Dialpad

buttons 3

characters, entering 22

Dialpad Buttons to Enter Characters, using 22

Direct Station Selection/Busy Lamp Field (DSS/BLF) Unit 11,
15

Direct Station Selection/Busy Lamp Field (DSS/BLF) unit 11

Directory, using 24

Display 2

contrast, changing 10

name, changing 52

Display Contrast, adjusting 10

Do-Not-Disturb, using 43

E

Emergency Calls, placing 19

Error

messages 51

tones, phone 6

Extension Numbers 12

External Calls, placing 20

F

Feature

buttons 4

codes, using 13

Feature Descriptions 2

Features to Programmable Buttons, using 11

Forwarding Calls, forwarding 31

G

Group Listen, using 36

H

Handset 2

off-hook 6

off-hook, on-hook 6

on-hook 6

Handsfree Mode

overriding 27

using 27

Headset

instructions 7

using 7

Hold

Individual 28

System 28

Hookflash, entering 28

Hunt Group Calls

diverting 49

stealing 49

Hunt Group Calls, diverting 49

Hunt Group Supervisor Features 49

Hunt Groups

accepting or rejecting Agent Help 49

Agent Help, requesting 48

agent IDs 47

Automatic Call Distribution (ACD) 47

Barge-in, using 49

calls

diverting 49

monitoring 49

stealing 49

logging out of 48

types 47

Uniform Call Distribution (UCD) 47

wrap-up timer 48

I

Individual Hold, using 28

Internal Calls, placing 19

IP Phone Exceptions 6

K

Keymaps

changing 16

switching 16

L

Language, changing 10

LCD Contrast, changing 10

Logs, call 36

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