Understanding status messages – Motorola NNTN5565A User Manual

Page 130

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Understanding Status
Messages

You may receive status messages under certain
conditions. Before contacting Customer Care, note
the message, numeric code, and the conditions
under which it appeared. The following table lists
and describes the status messages.

Status
Messages

Message Description

Number Not in
Service

The number that you entered is not
valid.

User Not
Available

The phone that you called is either
busy, out of coverage, or turned off.
Please try again later.

User Not
Authorized

The person that you called has not
purchased this service.

Please Try Later This service is temporarily not

available. Please try again later.

Service
Restricted

This service was restricted by your
service provider, or this service was
not purchased.

Service Not
Available

You are either out of coverage or
having problems with provisioning.

System Busy

The system is experiencing heavy
traffic. Please try again later.

Service Conflict This service cannot be enabled

because an incompatible service has
already been turned on.

Please Try
Again

An error occurred. Please try again.

SIM PIN
incorrect. Try
again.

You have entered an incorrect PIN
number.

Please Enter
Special Code

You have inserted a SIM card that will
not work with a your service provider
phone. Contact Customer Care if you
believe this is a valid SIM card.

Self Check Error
+ Number Code

A fault was detected with your phone.
If this error recurs, note the error code
and contact Customer Care.

Self Check Fail
+ Number Code

An operational fault was detected with
your phone. Note the numeric code,
turn your phone off, and contact
Customer Care.

Status
Messages

Message Description

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