Mitel 5610 - Manual (Page 6)

QUICK REFERENCE GUIDE
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Troubleshooting
Symptom Possible Cause Corrective Action
Unable to remove belt clip
cover using removal tool. You are not inserting the removal
tool far enough into opening be-
tween the handset and clip cover. Insert the removal tool as shown in
the graphic on the previous page.
Handset display is black. Handset is in power saving mode. Press any key.
Battery is drained. Put handset in charging cradle to re-
charge battery.
Handset does not charge. Power to handset charging cradle is
not connected.
Ensure that power cable is inserted
in handset charging cradle.
Battery is not inserted correctly. Check that the battery is inserted cor-
rectly. Refer to Installation Guide for
details.
Battery life is exceeded and no long-
er accepts charge. Obtain replacement battery from
your System Administrator and re-
place.
Cannot enable features
using Feature Access
Codes. Feature is not enabled for your
handset. Contact your System Administrator
and ask to have the feature enabled
for your handset.
System does not use default Fea-
ture Access Codes. Contact your System Administrator
for a list of the supported Feature Ac-
cess Codes for your system.
Calls are not ringing the
handset. A feature such as Call Forwarding
Always is enabled that prevents
your handset from receiving calls. Enter the Clear All Features Access
Code (Default Code is
∗77)