Customer assistance (canada), Customer assistance – Mazda 2008 B2300 Truck User Manual

Page 197

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4. Purchase date and current mileage

5. Your authorized dealer’s name and location

6. Your question(s)

If you live outside the U.S.A., please contact your nearest Mazda
Distributor.

CUSTOMER ASSISTANCE (CANADA)

Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.

In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your authorized dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal authorized
dealer procedures, we recommend that you take the following steps:

STEP 1: Contact Your Authorized Mazda Dealer

Discuss the matter with a member of authorized dealer management. If
the Service Manager has already reviewed your concerns, contact the
owner of the authorized dealer or its General Manager.

STEP 2: Call the Mazda Regional Office

If you feel that you still require assistance, ask the authorized dealer
Service Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.

STEP 3: Contact the Mazda Customer Relations Department

If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 55 Vogell Road, Richmond Hill, Ontario
L4B 3K5 Canada TEL: 1 (800) 263–4680.

Provide the Department with the following information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (VIN). Refer to Vehicle identification

label in the Maintenance and Specifications chapter of this manual
for the location of the VIN.

4. Purchase date.

5. Present odometer reading.

2008 B-Series (mbs)
Owners Guide (post-2002-fmt)
USA
(fus)

Customer Assistance

197

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