Ping utility, Status diagnostics page – Motorola SURFboard 570280-001-a User Manual

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Status Pages • Status Diagnostics Page

Motorola SURFboard SBG941 Series Wireless Cable Modem Gateways • User Guide

23

570280-001-a

Status Diagnostics Page

This page provides the following diagnostic tools for troubleshooting IP connectivity
problems:

Ping (LAN)

Traceroute (WAN)

Ping Utility

Ping (Packet InterNet Groper) allows you to check connectivity between the SBG941 and
other devices on the SBG941 LAN. This utility sends a small packet of data and then
waits for a reply. When you Ping a computer IP address and receive a reply, it confirms
that the computer is connected to the SBG941.

Testing Network Connectivity with the SBG941

To check connectivity between the SBG941 and other devices on the SBG941 LAN,
perform the following test:

1. Select Ping from the Select Utility drop-down list.

2. Enter the IP address of the computer you want to Ping in the Target field.

3. Enter the data packet size in bytes in the Ping Size field.

4. Enter the number of ping attempts in the No. of Pings field.

5. Enter the time (in milliseconds) between Ping send operations in the Ping Interval

field.

6. Click Start Test to begin the Ping operation. Ping results display in the Results pane.

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