Warranty – Motorola BALI User Manual

Page 55

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Motorola Limited Warranty for the United
States and Canada

Warranty

What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc. warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with
these Products (“Accessories”), and Motorola software contained on CD-ROMs or
other tangible media and sold for use with these Products (“Software”) to be free
from defects in materials and workmanship under normal consumer usage for the
period(s) outlined below. This limited warranty is a consumer's exclusive remedy,
and applies as follows to new Motorola Products, Accessories, and Software
purchased by consumers in the United States or Canada, which are accompanied by
this written warranty:
Products and Accessories

Products Covered

Length of Coverage

Products and Accessories as
defined above, unless otherwise
provided for below.

Ninety (90) days from the date of
purchase by the first consumer purchaser of
the product unless otherwise provided for
below.

Decorative Accessories and
Cases.
Decorative covers,
bezels, PhoneWrap™ covers and
cases.

Limited lifetime warranty for the
lifetime of ownership by the first consumer
purchaser of the product.

Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired
connection.

Limited lifetime warranty for the
lifetime of ownership by the first consumer
purchaser of the product.

Products and Accessories
that are Repaired or
Replaced.

The balance of the original warranty or
for thirty (30) days
from the date returned
to the consumer, whichever is longer.

Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditions; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result
from the use of non-Motorola branded or certified Products, Accessories, Software
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products,
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products Accessories or Software is excluded from
coverage.
Software

Products Covered

Length of Coverage

Software. Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).

Ninety (90) days from
the date of purchase.

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